Summary
Overview
Work History
Education
Skills
Languages
Timeline
Generic

DENISE ORTEGA

Mesquite,NV

Summary

Personable Cocktail Server skillful in serving diverse crowds of patrons. Well-versed in managing high-volume shifts while consistently performing with efficiency and enthusiasm. Excellent bartending knowledge and superior service standards. Dedicated to offering exceptional assistance to team members and clients. Skilled at coordinating appointments, organizing mail and collecting messages to facilitate office communication. Positive and upbeat with strong relationship-building abilities.

Overview

7
7
years of professional experience

Work History

Cocktail Server

CASA BLANCA
09.2019 - Current
  • Enhanced customer experience by efficiently taking and delivering drink orders, providing excellent service.
  • Increased repeat clientele by building rapport with patrons and anticipating their preferences.
  • Maintained a clean and organized bar area for optimal efficiency during busy shifts.
  • Managed cash transactions accurately, ensuring proper handling of payments and tips.
  • Elevated customer satisfaction by promptly addressing any concerns or special requests.
  • Provided attentive service, regularly checking in on guests to ensure their needs were met.

Receptionist

POLARIS CAN-AM
05.2017 - 08.2019
  • Enhanced customer satisfaction by promptly addressing inquiries and providing accurate information.
  • Streamlined front desk operations for increased efficiency by effectively managing phone calls, emails, and walk-in clients.
  • Maintained a well-organized reception area with updated materials, contributing to a welcoming environment for visitors.
  • Improved appointment scheduling system, reducing wait times and increasing client satisfaction.

Education

High School Diploma -

Virgin Valley High School
Mesquite, NV
05.2016

Skills

  • Order Management
  • Menu presentation
  • Exceptional customer service
  • Service prioritization
  • Customer Service
  • Data Entry
  • Office Management
  • File Management
  • Scheduling appointments

Languages

Spanish
Full Professional
English
Full Professional

Timeline

Cocktail Server

CASA BLANCA
09.2019 - Current

Receptionist

POLARIS CAN-AM
05.2017 - 08.2019

High School Diploma -

Virgin Valley High School

Similar Profiles

CREATE PROFILE
DENISE ORTEGA