Denise Torres
4153 Juanita May Ave
Summary
I am seeking to express my sincere interest in any healthcare position where I can contribute my strong organizational skills, attention to detail, and commitment to quality care to support a dynamic healthcare team. I am a dedicated and compassionate Medical Assistant willing to experience supporting healthcare teams in fast-paced clinical environments.
Overview
1
1
Language
1
1
Certification
5
5
years of professional experience
Work History
Front Desk Receptionist
Nevada Comprehensive Pain Center
Las Vegas, NV
11.2025 - Current
- Managed front desk operations, ensuring efficient patient check-in and appointment scheduling.
- Provided exceptional customer service, addressing patient inquiries and resolving issues promptly.
- Maintained accurate patient records and managed electronic health record systems for seamless data retrieval.
- Coordinated communication between medical staff and patients, enhancing overall clinic workflow efficiency.
- Assisted in maintaining a clean and welcoming reception area to enhance patient experience and satisfaction.
- Greeted guests at front desk and engaged in pleasant conversations while managing check-in process.
- Monitored office supplies inventory, ensuring timely replenishment to support daily operational needs.
- Scheduled, coordinated and confirmed appointments and meetings.
- Managed high-volume phone calls, directing inquiries to appropriate personnel for prompt resolution.
- Collected room deposits, fees, and payments.
- Enhanced customer satisfaction by providing efficient and professional front desk services.
- Scheduled appointments accurately using reservation software, reducing conflicts or doublebookings.
Sales Supervisor
Armani Exchange
04.2023 - 08.2025
- Providing outstanding Customer Service
- Money Handling
- Ensuring a positive shopping experience
- Contribute to team's daily sales goals
Sales Associate
OshKosh B'Gosh
11.2021 - 04.2023
- Providing outstanding Customer Service
- Money Handling
- Assisting with inventory
- Achieving established goals
Education
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Nevada Comprehensive Pain Center
Las Vegas, NV11.2025
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PIMA Medical Institute
Las Vegas, NV11.2025
Skills
- Insurance Verification
- Bilingual - Spanish - English
- ICD 10 CM
- Urinalysis
- Keep exam rooms in stock with adequate medical supplies
- Answer office phones and schedule appointments
- Provide instructions to patients as instructed by physician or physician assistant
- Greet and prepare patients for examinations
Certification
Basic Life Support, American Heart Association, April 2025 - April 2027
Languages
Spanish
Full Professional
Timeline
Front Desk Receptionist
Nevada Comprehensive Pain Center
11.2025 - Current
Sales Supervisor
Armani Exchange
04.2023 - 08.2025
Sales Associate
OshKosh B'Gosh
11.2021 - 04.2023
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PIMA Medical Institute
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Nevada Comprehensive Pain Center