Highly-motivated employee with desire to take on new challenges. Strong work ethic, adaptability, and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills.
Overview
12
12
years of professional experience
Work History
Server
Salt Life Food Shack
Fernandina Beach, FL
03.2023 - Current
Trained new employees to perform duties.
Explained menu items, describing ingredients and cooking methods upon request.
Checked with guests to get feedback on food served, resolve issues, bring additional items and refill beverages.
Operated POS terminals to input orders, split bills and calculate totals.
Developed rapport with guests and assisted in generating repeat business by providing exceptional customer service.
Server
Outback Steakhouse
Jacksonville, FL
06.2021 - 03.2023
Accurately recorded orders on cash register and point-of-sale system.
Provided exceptional service to high volume of daily customers.
Completed cleaning duties by sweeping and mopping floors, vacuuming carpet and tidying up server stations.
Addressed complaints to kitchen staff and served replacement items.
Checked with customers to determine satisfaction with meals, promptly taking action to correct problems.
Fabricator
Marble Masters Stone Care Specialists
Jacksonville, FL
02.2022 - 08.2022
Read and interpreted schematics and drawings for accurate results.
Reviewed blueprints and schematics to fabricate products according to necessary specifications.
Installed fabricated items in accordance with drawings and specifications.
Server
Ruby Tuesday
Jacksonville, FL
01.2019 - 03.2020
Maintained knowledge of current menu items, garnishes, ingredients, and preparation methods.
Communicated with hosts, bussers and kitchen staff to prepare for and serve customers.
Maintained records of transactions made during shift as required by law or company policy.
Picker Packer
Science Interactive Group
Yulee, FL
06.2017 - 09.2018
Printed accurate labels and applied to boxes, crates and containers prior to shipment.
Received and counted stock items, recording data manually or on computer for inventory purposes.
Maintained cleanliness of work area, equipment and supplies used in picking process.
Server
Outback Steakhouse
Aiken, SC
06.2015 - 08.2016
Maintained polite and professional demeanor to patrons to encourage inquiries and order placements.
Stayed informed about daily specials, new menu items, promotions.
Took orders from customers accurately and in a timely manner.
Server
Carraige club
Jacksonville, FL
10.2011 - 04.2013
Checked food before serving it to customers.
Provided exceptional service to high volume of daily customers.
Satisfied customers by topping off drinks and offering condiments, napkins and other items.
Education
Associate of Science - Computer Science And Programming
University of South Carolina - Aiken
Aiken, SC
05-2015
Skills
Order Management
Strong Work Ethic
Positive and Professional
Cash Handling
Guest Engagement
Software Development
Timeline
Server
Salt Life Food Shack
03.2023 - Current
Fabricator
Marble Masters Stone Care Specialists
02.2022 - 08.2022
Server
Outback Steakhouse
06.2021 - 03.2023
Server
Ruby Tuesday
01.2019 - 03.2020
Picker Packer
Science Interactive Group
06.2017 - 09.2018
Server
Outback Steakhouse
06.2015 - 08.2016
Server
Carraige club
10.2011 - 04.2013
Associate of Science - Computer Science And Programming