Dedicated server with a proven track record in attentive service, menu knowledge, and training. Known for enhancing customer satisfaction in fast-paced environments while efficiently managing multiple tables.
Overview
16
16
years of professional experience
Work History
Server
Loews Miami Beach Hotel
Miami Beach, Florida
10.2013 - Current
Delivered attentive service to guests in high-end dining environments, enhancing overall dining experience.
Managed multiple tables efficiently in a fast-paced hotel setting.
Maintained comprehensive knowledge of menu items and beverages to effectively respond to guest inquiries.
Assisted in training new servers on service standards and procedures.
Operated POS terminals to input orders, split bills, and calculate totals.
Showcased enthusiasm and in-depth knowledge of restaurant's menu and products, positively influencing guest satisfaction.
Stayed informed about daily specials, new menu items, promotions.
Server
Macaluso's
Miami Beach, Florida
10.2009 - 10.2013
Delivered attentive service to guests in high-end dining environments, enhancing overall dining experience.