Summary
Skills
Accomplishments
Work History
Education
Languages
Generic

Denton Holcomb

Brownwood

Summary

Dynamic IT Systems Operator with a proven track record at Landmark Admin, excelling in problem-solving and teamwork. Enhanced operational efficiency through streamlined processes and effective communication. Demonstrated strong multitasking abilities while training new staff, fostering a culture of safety and integrity. Committed to delivering high-quality support and optimizing system performance.

Experienced with customer service and teamwork essential for success. Utilizes effective communication and multitasking to maintain high service standards. Knowledge of operational procedures and commitment to collaborative work environments.

Diligent Technincian with solid background in team-based operations and customer service. Consistently contributed to smooth workflow and enhanced guest experiences. Demonstrated reliability and effective communication skills.

Skills

  • Customer service
  • Teamwork and collaboration
  • Multitasking and organization
  • Time management
  • Problem-solving
  • Clear communication
  • Attention to detail
  • Flexible schedule
  • Integrity and honesty
  • Initiative and Self-motivation
  • Basic math
  • Verbal and written communication
  • Leadership qualities
  • Learning agility

Accomplishments

  • Supervised team of three staff members.
  • Used Microsoft Excel to develop inventory tracking spreadsheets.
  • Resolved product issue through consumer testing.
  • Promoted to Systems Operator Workflow Coordinator after five years with the company.

Work History

Crew Member

Sonics Drive In
Brownwood, TX
09.2025 - Current
  • Collaborated with team members to maintain cleanliness and organization of workstations.
  • Operated kitchen equipment safely while preparing food according to standardized recipes.
  • Adapted quickly to changing priorities during peak hours to ensure timely service delivery.
  • Monitored inventory levels, restocking supplies as needed to support seamless operations.
  • Maintained compliance with health and safety regulations while executing daily tasks effectively.
  • Demonstrated strong multitasking abilities, handling multiple orders simultaneously without compromising quality or efficiency.
  • Worked well with teammates and accepted coaching from management team.
  • Collaborated with team members to complete orders.
  • Cleaned and maintained all areas of restaurant to promote clean image.
  • Kept food preparation area, equipment, and utensils clean and sanitary.
  • Promoted a positive work environment through effective communication and teamwork among staff members.
  • Assisted other team members to achieve goals.
  • Maintained high-quality food preparation standards, adhering to company guidelines for safety and cleanliness.
  • Enhanced team productivity by maintaining a clean and organized workspace for crew members.
  • Collaborated with fellow crew members for seamless shift transitions, ensuring smooth operations throughout the day.

IT Systems Operator Workflow Coordinator

Landmark Admin
Brownwood, TX
08.2016 - 03.2025
  • Monitored system performance to ensure operational efficiency and reliability.
  • Executed routine maintenance tasks to minimize downtime and disruptions.
  • Collaborated with IT team to troubleshoot and resolve technical issues effectively.
  • Developed standard operating procedures for system operations to enhance workflow consistency.
  • Trained new operators on equipment usage and safety protocols, fostering a culture of safety.
  • Led initiatives to optimize system processes, improving overall productivity by refining workflows.
  • Maintained network users, mail accounts and directories to optimize network security.
  • Conducted regular audits on user accounts, permissions, and access control lists, ensuring compliance with company policies.
  • Troubleshot system stoppages and determined best course of action to maintain system up-time.
  • Counseled on project management, change management or leadership in introduction of new technology to support reporting and analytics.
  • Collaborated with IT team members, streamlining processes for increased efficiency.
  • Streamlined communication between departments through the implementation of an effective ticketing system for IT support requests.
  • Ensured high availability of critical applications by monitoring server resources and making necessary adjustments as needed.
  • Documented processes and procedures for knowledge sharing among team members and future reference.
  • Provided user support, addressing technical concerns quickly and effectively to minimize disruptions.
  • Developed training materials for staff members, promoting best practices in system usage and troubleshooting techniques.

Education

High School Diploma -

Brownwood High School
Brownwood
05-2011

Languages

Spanish
Limited Working