Deontra Sully
Fort Lauderdale,FL
Summary
Dynamic Shift Lead Supervisor at Just Salad with a strong focus on customer service and employee training. Successfully resolved customer complaints, enhancing satisfaction and promoting a positive work environment..Proven ability to motivate staff and maintain workplace safety while driving kitchen efficiency through effective multitasking and organization.
Overview
5
5
years of professional experience
1
1
Certification
Work History
Shift Lead Supervisor
Just Salad
Fort Lauderdale, FL
03.2022 - Current
- Trained new employees and delegated daily tasks and responsibilities.
- Enforced company policies and regulations with employees.
- Resolved customer complaints and issues and offered thoughtful solutions to maintain customer satisfaction.
- Promoted a positive work environment through open communication and effective conflict resolution strategies.
- Supervised ongoing daily production phases.
Prep Cook
Flanigan's Seafood Bar and Grill
Fort Lauderdale, FL
06.2020 - 02.2022
- Demonstrated strong multitasking abilities, managing multiple food stations simultaneously without compromising quality or speed.
- Washed, peeled, and cut fruits and vegetables in advance to save time on food preparation.
- Maintained clean, hygienic kitchen workspace by sweeping, mopping, and taking out trash.
- Set up and prepared cooking supplies and workstations during opening and closing to maximize productivity.
- Contributed to a positive work atmosphere through effective communication and teamwork among staff members.
- Enhanced kitchen efficiency by maintaining a clean and organized workspace during busy shifts.
- Reduced food waste by properly storing ingredients and monitoring expiration dates.
Education
High School Diploma -
Dillard High
Fort Lauderdale, FL06.2021
Skills
- Customer service focus
- Workplace safety
- Employee training
- Staff motivation
Accomplishments
I started as a dishwasher employee to front of house line I than progressed to shift lead management all within 1 year and was given the opportunity to transition to a brand new store as management.
Certification
Serve safe certified
Serve safe management certification
Timeline
Shift Lead Supervisor
Just Salad
03.2022 - Current
Prep Cook
Flanigan's Seafood Bar and Grill
06.2020 - 02.2022
High School Diploma -
Dillard High