Summary
Overview
Work History
Education
Skills
Timeline
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Derek Burden

Gardner,MA

Summary

Detail-oriented team player with strong organizational skills. Ability to handle multiple projects simultaneously with a high degree of accuracy.

Overview

8
8
years of professional experience

Work History

Store Manager

Prime Communications
04.2018 - Current
  • Fostered a positive work environment by cultivating strong relationships between team members through team-building activities and consistent recognition of individual achievements.
  • Oversaw loss prevention efforts, minimizing shrinkage by implementing effective security measures and training staff on proper procedures.
  • Promoted team collaboration, performance, and efficiency by fostering healthy environments focused on mutual success.
  • Enhanced employee performance and satisfaction by establishing clear goals and providing regular feedback.

Store Manager

Spring Mobile
04.2017 - 04.2018
  • Managed store employees successfully in fast-paced environment through proactive communication and positive feedback.
  • Assisted with hiring, training and mentoring new staff members.
  • Maintained proper product levels and inventory controls for merchandise and organized backroom to facilitate effective ordering and stock rotation.
  • Mentored new hires during their onboarding process, ensuring they were well-equipped to excel in their roles from day one.
  • Coached sales associates in product specifications, sales incentives, and selling techniques, significantly increasing customer satisfaction ratings.

Sales Associate

Spring Mobile
07.2016 - 04.2017
  • Provided positive first impressions to welcome existing, new, and potential customers.
  • Collaborated with team members to improve overall store performance, sharing best practices, and offering support as needed.
  • Solved customer challenges by offering relevant products and services.
  • Assessed customer needs and utilized suggestive selling techniques to drive sales.
  • Built relationships with customers to encourage repeat business.

Education

High School Diploma -

Montachusett Regional Vocational Technical School
Fitchburg, MA

Skills

  • Customer Relations
  • Multitasking and Organization
  • Store operations
  • Training and mentoring
  • Team leadership and coaching
  • Inventory Control
  • Goals and performance

Timeline

Store Manager

Prime Communications
04.2018 - Current

Store Manager

Spring Mobile
04.2017 - 04.2018

Sales Associate

Spring Mobile
07.2016 - 04.2017

High School Diploma -

Montachusett Regional Vocational Technical School

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Derek Burden