Derek Mehaffey
Service Industry
Denver,CO
Summary
Proven history of successful work with cross-functional teams. Seeking to deliver project management excellence, dependability, and solid work ethic.
Professional with strong background in hospitality management, ready to drive operational excellence and elevate guest satisfaction. Adept at team collaboration, leading staff to meet and exceed goals, and adapting to changing needs. Skilled in inventory management, staff training, customer service, and financial oversight. Known for reliability, problem-solving abilities, and maintaining high standards.
Overview
23
23
years of professional experience
Work History
Server
Gaylord Rockies Resort and Convention Center
09.2025 - Current
- Delivered exceptional customer service in high-pressure dining environment.
- Managed multiple tables efficiently, ensuring timely order delivery and guest satisfaction.
- Collaborated with kitchen staff to coordinate menu items and special requests seamlessly.
- Trained new team members on service standards and operational procedures.
Chef/Owner/Operator
SELF EMPLOYED CATERING - DIRTBAGS, LLC
07.2019 - 05.2025
- Create and prepare food for events
- Suggest and coordinate menu with clients
- Manage P&L and cost effectiveness
Roaster
MOUNTAIN PHOENIX COFFEE
10.2021 - 08.2023
- Roast green coffee beans to specific taste profile
- Coordinate and fulfill orders for clients
- Maintain and manage roastery
Server/Bartender
AMICAS PIZZA & MORE
05.2011 - 07.2020
- Serve and create drinks for customers in the restaurant
- Take and serve orders to go
- Maintain customer relations and quality service
Asst. General Manager
MILWAUKEE ALE HOUSE
03.2003 - 04.2011
- Oversaw special events such as Trivia Nights and Band Nights
- Engaged customers in conversations to understand desires and recommend specific liquor, wine, beer and cocktails
- Direct front of the house and back of the house staff to ensure quality and efficiency for our customers
- Scheduled Front of the House staff
Education
Bachelor of Science - Political Science
University of Wisconsin-Madison
05.1999
Certificate - Culinary Arts
California School of Culinary Arts
Pasadena, CA12.2002
Certificate - Restaurant Management
Colorado State University
Fort Collins03.2026
Skills
- Team management
- Customer engagement
- Inventory control and record keeping
- Staff management
- Operations management
Timeline
Server
Gaylord Rockies Resort and Convention Center
09.2025 - Current
Roaster
MOUNTAIN PHOENIX COFFEE
10.2021 - 08.2023
Chef/Owner/Operator
SELF EMPLOYED CATERING - DIRTBAGS, LLC
07.2019 - 05.2025
Server/Bartender
AMICAS PIZZA & MORE
05.2011 - 07.2020
Asst. General Manager
MILWAUKEE ALE HOUSE
03.2003 - 04.2011
Bachelor of Science - Political Science
University of Wisconsin-Madison
Certificate - Culinary Arts
California School of Culinary Arts
Certificate - Restaurant Management
Colorado State University