Derek Meyer
Las Vegas,NV
Summary
Professional administrative specialist prepared for role requiring exceptional organizational and interpersonal skills. Background includes managing high-traffic reception areas, coordinating schedules, and providing top-notch customer service. Known for strong teamwork and adaptability, ensuring seamless operations and positive client interactions.
Overview
7
7
years of professional experience
Work History
Front Desk Receptionist
Siena Pediatrics
01.2023 - Current
- Greeted and welcomed guests, providing a positive first impression of the company
- Managed a high volume of incoming calls, directing them to the appropriate departments or individuals
- Scheduled appointments and maintained an organized calendar for multiple staff members
- Efficiently handled all incoming and outgoing mail, packages, and deliveries
- Maintained cleanliness and organization of the front desk area at all times
- Provided administrative support to various departments as needed, including data entry and filing
- Responded promptly to customer inquiries in person, via phone or email, resolving issues effectively
- Collaborated with other team members to ensure seamless communication across different departments
Patient Care Coordinator
RegenerateMe IV Hydration
01.2022 - 12.2022
- Responsible for promoting, encouraging, and displaying the highest level of customer service, professional behavior and courtesy to patients and staff.
- Perform analytical and data entry task
- Answer patient calls, emails and questions, including finding insurance estimates
- Confidentially manage patient accounts
- Schedule patient visits and answer pre-visit questions, including about billing
- Ensure compliance with professional standards & regulatory requirements
- Provide patient consultations and recommended treatments
- Discuss cost of service, insurance coverage, and payment options with the patient
- Work as a team player to ensure each patient receives the best service possible
- Schedule any necessary outpatient appointments
- Get prior authorizations for procedures
- Scan documents into patient charts
Medical Laboratory Technician
USAF
01.2018 - 12.2021
- Prepared, stored, and tested 80-100 patient samples per day in a safe, efficient manner.
- Operated, maintained, and cleaned diagnostic equipment and tested patient samples.
- Accurately recorded and reported test results according to established procedures.
- Performed various administrative duties, including data entry and documentation preparation.
- Knowledgeable in chemistry, hematology, blood bank, coagulation, urinalysis, microbiology.
- Routinely performed medical laboratory tests, procedures, experiments and analysis to provide data for clinical research studies.
- Knowledgeable of HIPAA regulations.
- Ensured confidentiality of study records as required in good laboratory practice and good clinical practice regulations.
- Worked directly with clinicians to provide clear information beyond documentation.
- Ensured quality control by performing routine maintenance on lab equipment and calibrating instruments as needed.
- Performed routine maintenance and calibration of laboratory equipment to produce accurate results.
- Followed safety protocols to maintain safe and secure laboratory environment.
Education
Associate of Science - Medical
College of Southern Nevada
Las Vegas, NV04-2027
Skills
- Customer service excellence
- Time efficiency
- Listening skills
- Cash transactions
- Telephone professionalism
- Administrative tasks support
- Sensitive data handling and confidentiality
- Tech support
- Critical thinking skills
- Organizational skills
- Attention to detail
Accomplishments
- Assisted in the establishment of COVID regulations for the hospital at RAF Lakenheath in 2020
- Awarded the Humanitarian Service Medal for medical support in the COVID pandemic.
- Exceptional Skills of Phlebotomy by servicing over 1,200 patients in blood collection
Languages
English
Native or Bilingual
Spanish
Limited Working
Timeline
Front Desk Receptionist
Siena Pediatrics
01.2023 - Current
Patient Care Coordinator
RegenerateMe IV Hydration
01.2022 - 12.2022
Medical Laboratory Technician
USAF
01.2018 - 12.2021
Associate of Science - Medical
College of Southern Nevada
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