Dynamic Store Director at Meijer with a proven track record of exceeding targets through strategic planning and effective problem-solving. Enhanced employee retention by fostering a collaborative environment and improved customer loyalty via prompt issue resolution. Skilled in store operations and people development, driving community engagement initiatives that elevated brand presence.
Store 300- Grand Chute, WI
2024 NPS score of 60.3 which led the market
2024 Exceeded Shrink 1.92% vs plan 2.38%
2024 Net Profit $2.12 MIL vs plan $725K
2023 mCulture score of 83
2023 Lowest Turnover in NW Market 58.9%
Development of team from TM>TL, TL>AL & AL>SD.
Through diversity, equity and inclusion, created a culture of acceptance through developing a dynamic, diverse group of team members and leaders with the skills and ability to do the job.
Partnered with 3 local elementary schools within our community through Meijer Team Gives to help build all inclusive playgrounds.
Partnered with a local elementary school during COVID and helped remodel outdated library to offer better resources and technology for the children through regional funds.
Partnered with local non-profit Community Clothes Closet and donated funds to organization so they could purchase clearance clothing through our store and stretch their dollar for struggling families in the community.
Store 149- Michigan City, IN
M-culture Focus Store 2018- 83 Sustainable Engagement from 74 prior year, 93% Participation from 46% year prior.
Shrink Focus Store 2018- Improved Shrink each period (p6-p13), missed plan by FY ending
Improved daily loss in key inventories (440/64, 01, 601, 197, 19)- 2019 off Shrink focus store list.
Lakeshore ready- partnered with home office on key items, completed SAQ's and created additional lakeshore displays utilizing 85/15.
Q1- OSA 95.46%, Greet 76.00%, Training Compliance 95.29%, Shrink 2.84% on plan of 2.95%.