Derrius Johnson
Summary
Dedicated and results-oriented fast food professional with a proven track record in both frontline operations and management roles. Expertise in delivering efficient and friendly customer service in high-paced environments. Adept at overseeing daily operations, optimizing workflows, and ensuring adherence to quality and safety standards. Proven ability to lead and motivate teams, driving productivity and customer satisfaction. Skilled in inventory management, cost control, and implementing process improvements to enhance overall efficiency. Seeking a challenging managerial role where my hands-on experience and leadership skills can contribute to the success and growth of a dynamic fast-food establishment.
Overview
5
5
years of professional experience
Work History
Sandwich Artist
Cheba Hut Toasted Subs
12.2022 - Current
- Kept workplace clean and organized in line with restaurant policies.
- Greeted guests, promoted specials, and took orders.
- Prepared and served hot and cold sandwiches based on customer preferences.
- Loaded food, dishes and utensils to transport from designated food preparation areas to designated tables.
Shift Lead
Dunkin' Donuts
10.2020 - 10.2021
- Completed store opening and closing procedures and balanced tills.
- Trained new employees and delegated daily tasks and responsibilities.
- Resolved customer complaints and issues and offered thoughtful solutions to maintain customer satisfaction.
- Kept employees operating productively and working on task to meet business and customer needs.
Laborer
Super Star Car Wash
06.2018 - 10.2019
- Maintained organized and clean work areas at all times on job sites.
- Prepared job sites by cleaning debris from walls and windows and setting up materials and .
- Dug trenches, ditches and holes to allow for utility, water and sewer installation and proper foundation for structures.
- Performed general housekeeping and cleaning tasks.
Education
Bachelor of Arts - Food Business Management
Culinary Institute of America
Hyde Park, NY04.2026
Associate of Arts - Small Business Management
Maricopa Community Colleges - Mesa Community College
Mesa, AZ08.2024
Skills
- Food Preparation
- Order Management
- Station Setup
- Staff Training
- Problem-Solving
- POS Systems
- Store Opening and Closing
- Cooking
- Phone and Online Order Processing
- Customer Service
- Teamwork and Collaboration
- Business Management
- Menu Development
Timeline
Sandwich Artist
Cheba Hut Toasted Subs
12.2022 - Current
Shift Lead
Dunkin' Donuts
10.2020 - 10.2021
Laborer
Super Star Car Wash
06.2018 - 10.2019
Bachelor of Arts - Food Business Management
Culinary Institute of America
Associate of Arts - Small Business Management
Maricopa Community Colleges - Mesa Community College