Desarae Spinella
Jacksonville,FL
Summary
Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.
Overview
2
2
years of professional experience
Work History
Server
Jeremiahs Italian Ice
09.2023 - Current
- Served food and beverages promptly with focused attention to customer needs.
- Worked with POS system to place orders, manage bills, and handle complimentary items.
- Cultivated warm relationships with regular customers.
- Maintained clean and organized dining areas to uphold restaurant hygiene standards.
Shift Lead
Jeremiahs Italian Ice
06.2023 - 08.2023
- Completed store opening and closing procedures and balanced tills.
- Trained new employees and delegated daily tasks and responsibilities.
- Resolved customer complaints and issues and offered thoughtful solutions to maintain customer satisfaction.
- Trained and mentored new employees to maximize team performance.
Insider/Driver Helper
Five Star Pizza
08.2022 - 05.2023
- Displayed very good communication and customer service skills.
- Assisted driver with product or package deliveries to residential and commercial locations.
- Assisted drivers with loading and unloading packages onto delivery trucks to maintain deadlines.
- Exhibited good attendance, work habits, and willingness to learn job functions.
Insider/Driver Helper
Pizza Maker, Five-star Pizza
07.2021 - 08.2022
- Maintained high standards of customer service during high-volume, fast-paced operations
- Communicated clearly and positively with coworkers and management
- Mastered point-of-service (POS) computer system for automated order taking
- Handled currency and credit transactions quickly and accurately
- Followed procedures for safe food preparation, assembly and presentation
- Cross-trained and coordinated scheduling with team members to ensure seamless service
- Took initiative to find extra tasks when scheduled duties were completed.
Education
Bachelor of Arts - Psychology
The University of North Florida
Jacksonville, FL05.2026
Skills
- To-Go Order Preparation
- Check Payment Processing
- Menu Memorization
- Food Sales and Promotion
- Dining Customer Service
- Order Accuracy
- Cash Handling
- Stocking and Replenishing
Accomplishments
- Extracurricular Activities
- High school choir for 3 years , including after school classes Canto Cats and Select
- Treble
- UNF Choir
- High school American Government Club
- High School Environmental Club
Timeline
Server
Jeremiahs Italian Ice
09.2023 - Current
Shift Lead
Jeremiahs Italian Ice
06.2023 - 08.2023
Insider/Driver Helper
Five Star Pizza
08.2022 - 05.2023
Insider/Driver Helper
Pizza Maker, Five-star Pizza
07.2021 - 08.2022
Bachelor of Arts - Psychology
The University of North Florida