Deshawnna Hillard
Chicago,IL
Summary
Results-driven professional focused on delivering exceptional support for customer needs. Successfully manages concerns and resolves conflicts to maximize customer satisfaction. Offers strong background in customer relations and communication.
Overview
1
1
year of professional experience
Work History
Guest Service Representative
Guaranteed Rate Field
03.2024 - Current
- Welcomed guests on arrival, displaying professional and friendly approach.
- Responded to guest inquiries, complaints and special requests to increase customer satisfaction.
- Assisted guests with reservation modifications, resolving any issues promptly and professionally.
- Resolved guest complaints and discrepancies in prompt and courteous manner.
Cashier
Walmart
06.2023 - 01.2024
- Greeted customers entering store and responded promptly to customer needs.
- Welcomed customers and helped determine their needs.
- Worked flexible schedule and extra shifts to meet business needs.
- Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
Cashier
White Castle
01.2023 - 06.2023
- Worked flexible schedule and extra shifts to meet business needs.
- Welcomed customers and helped determine their needs.
- Greeted customers entering store and responded promptly to customer needs.
- Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
Education
UIC College Prep
1231 S Damen AceSkills
- Customer Service
- Computer Skills
- Guest accommodations
- Detail Oriented
Timeline
Guest Service Representative
Guaranteed Rate Field
03.2024 - Current
Cashier
Walmart
06.2023 - 01.2024
Cashier
White Castle
01.2023 - 06.2023
UIC College Prep
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