Summary
Overview
Work History
Education
Skills
Timeline
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Deshawnna Hillard

Chicago,IL

Summary

Results-driven professional focused on delivering exceptional support for customer needs. Successfully manages concerns and resolves conflicts to maximize customer satisfaction. Offers strong background in customer relations and communication.

Overview

1
1
year of professional experience

Work History

Guest Service Representative

Guaranteed Rate Field
03.2024 - Current
  • Welcomed guests on arrival, displaying professional and friendly approach.
  • Responded to guest inquiries, complaints and special requests to increase customer satisfaction.
  • Assisted guests with reservation modifications, resolving any issues promptly and professionally.
  • Resolved guest complaints and discrepancies in prompt and courteous manner.

Cashier

Walmart
06.2023 - 01.2024
  • Greeted customers entering store and responded promptly to customer needs.
  • Welcomed customers and helped determine their needs.
  • Worked flexible schedule and extra shifts to meet business needs.
  • Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.

Cashier

White Castle
01.2023 - 06.2023
  • Worked flexible schedule and extra shifts to meet business needs.
  • Welcomed customers and helped determine their needs.
  • Greeted customers entering store and responded promptly to customer needs.
  • Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.

Education

UIC College Prep
1231 S Damen Ace

Skills

  • Customer Service
  • Computer Skills
  • Guest accommodations
  • Detail Oriented

Timeline

Guest Service Representative

Guaranteed Rate Field
03.2024 - Current

Cashier

Walmart
06.2023 - 01.2024

Cashier

White Castle
01.2023 - 06.2023

UIC College Prep

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Deshawnna Hillard