Summary
Overview
Work History
Education
Skills
Certification
Timeline
Cashier

Desirae Trujillo

Mesa

Summary

Dedicated and results-driven professional seeking to leverage my skills and experiences in a challenging new role within Dynamic Case Manager with a proven track record at Coda Health, Recovery And Wellness, adept at enhancing clients satisfaction through effective problem-solving and crisis intervention. Skilled in optimizing communication strategies and fostering collaboration, I excel in case management and conflict resolution, ensuring tailored support for diverse clients needs.

Overview

17
17
years of professional experience
1
1
Certification

Work History

Cashier

Walgreens
04.2025 - Current
  • Processed customer transactions accurately and efficiently, handling cash, credit cards, and electronic payments
  • Maintained a balanced cash drawer at all times, reconciling discrepancies promptly
  • Provided exceptional customer service by greeting customers with a friendly demeanor and addressing their inquiries or concerns
  • Collaborated with the store management team to resolve pricing discrepancies or product returns
  • Ensured cleanliness and organization of the checkout area, including bagging items properly and restocking supplies as needed

Case Manager

Codac Health Recovery & Wellness Inc
08.2019 - 01.2020
  • Monitored ongoing cases closely, adjusting case management strategies as needed based on evolving circumstances or new information.
  • Conducted thorough assessments of clients situations, identifying issues, goals and necessary interventions.
  • Educated clients on available programs, benefits, and services, empowering them to make informed decisions about their care needs.
  • Advocated for clients rights when interacting with external agencies or institutions, ensuring fair treatment at all times.
  • Advocated for clients in legal settings, ensuring their rights were protected and voices heard.

Admissions Coordinator

Unhooked Recovery
11.2016 - 10.2017
  • Complete preliminary paperwork for incoming and outgoing patients.
  • Confirmed all insurances benefits met standards of admissions as dictated by policy.

Cashier/Sales Associate

Pro's Ranch Market
12.2016 - 07.2017
  • Processed customer transactions accurately and efficiently, handling cash, credit cards, and electronic payments
  • Provided exceptional customer service by greeting customers with a friendly demeanor and addressing their inquiries or concerns
  • Ensured cleanliness and organization of the checkout area, including bagging items properly and restocking supplies as needed

Crew Member

Subway
10.2013 - 08.2014
  • Maintained a clean and sanitary work environment, following all food safety regulations and guidelines
  • Prepared and cooked food items according to recipes, ensuring quality and consistency
  • Adhered to proper cleaning procedures for utensils, dishes, countertops, floors, etc.
  • Managed multiple tasks simultaneously in a fast-paced environment while maintaining attention to detail

Crew Member

Dunkin Donuts
04.2012 - 09.2013
  • Processed customer transactions accurately and efficiently, handling cash, credit cards, and electronic payments
  • Maintained a balanced cash drawer at all times, reconciling discrepancies promptly
  • Provided exceptional customer service by greeting customers with a friendly demeanor and addressing their inquiries or concerns

Courtesy Clerk/Bagger

Foodcity
04.2008 - 11.2008
  • Efficiently bagged groceries for customers, ensuring items were properly sorted and protected during transportation
  • Maintained a clean and organized work area to promote a safe and pleasant shopping experience for customers
  • Assisted in loading grocery bags into customer vehicles, providing friendly and helpful service
  • Managed multiple tasks simultaneously, such as bagging groceries, retrieving carts, and assisting customers with inquiries
  • Adhered to company policies regarding bagging techniques, including proper weight distribution and separation of different product categories

Education

High school diploma -

Westwood High School
Mesa, AZ
05.2011

undefined

Mesa Community College
Mesa, AZ
06.2010

Skills

  • Case management
  • Organization and Multitasking
  • Conflict resolution
  • Crisis intervention
  • Problem solving
  • Time management
  • Customer service
  • Active listening

Certification

  • Driver's License
  • ServSafe

Timeline

Cashier

Walgreens
04.2025 - Current

Case Manager

Codac Health Recovery & Wellness Inc
08.2019 - 01.2020

Cashier/Sales Associate

Pro's Ranch Market
12.2016 - 07.2017

Admissions Coordinator

Unhooked Recovery
11.2016 - 10.2017

Crew Member

Subway
10.2013 - 08.2014

Crew Member

Dunkin Donuts
04.2012 - 09.2013

Courtesy Clerk/Bagger

Foodcity
04.2008 - 11.2008

undefined

Mesa Community College

High school diploma -

Westwood High School

Similar Profiles

CREATE PROFILE
Desirae Trujillo