Summary
Overview
Work History
Education
Skills
Languages
References
Timeline
Generic

Desiree A. Martinez

Los Angeles,CA

Summary

Dedicated Peer Support Specialist with a strong foundation in behavioral health knowledge and outreach strategies. Successfully facilitated peer-led support groups, fostering connection among participants and improving service awareness. Committed to enhancing client experiences through effective support facilitation and record keeping.

Overview

23
23
years of professional experience

Work History

Peer Support Specialist

Haven for Hope
San Antonio, Texas
11.2020 - 04.2024
  • Provided emotional support to individuals navigating homelessness and mental health challenges.
  • Facilitated peer-led support groups to encourage sharing and connection among participants.
  • Conducted outreach activities to engage potential clients and raise awareness of services.
  • Maintained detailed records of client interactions and progress within agency systems.

Lead Waitstaff

Luke Restaraunt
San Antonio, Texas
02.2016 - 01.2019
  • Collaborated closely with team members to achieve project objectives and meet deadlines.
  • Demonstrated strong problem-solving skills, resolving issues efficiently and effectively.
  • Worked effectively in team environments to make the workplace more productive.
  • Managed time effectively to ensure tasks were completed on schedule and deadlines were met.

Lead Waitstaff

Chart House Tower of Americas
San Antonio, Texas
01.2010 - 05.2014
  • Completed day-to-day duties accurately and efficiently.
  • Contributed innovative ideas and solutions to enhance team performance and outcomes.
  • Worked successfully with diverse group of coworkers to accomplish goals and address issues related to our products and services.
  • Promoted high customer satisfaction by resolving problems with knowledgeable and friendly service.

Merchandising Specialist

Mosaic Sales Solutions US Operating Co
Irving, Texas
11.2000 - 01.2010
  • Developed merchandising strategies to enhance product visibility in retail locations.
  • Collaborated with cross-functional teams to execute promotional plans effectively.
  • Analyzed market trends to inform inventory and product placement decisions.
  • Trained team members on best practices for merchandising and product presentation.

Education

High School Diploma -

Harlingen High School
Harlingen, TX
05-2000

Skills

  • Crisis intervention
  • Client assessment
  • Record keeping
  • Support facilitation
  • Outreach strategies
  • Behavioral health knowledge
  • Active listening
  • Rapport building
  • Service navigation
  • Leadership skills

Languages

English
Professional
Spanish
Limited

References

References available upon request.

Timeline

Peer Support Specialist

Haven for Hope
11.2020 - 04.2024

Lead Waitstaff

Luke Restaraunt
02.2016 - 01.2019

Lead Waitstaff

Chart House Tower of Americas
01.2010 - 05.2014

Merchandising Specialist

Mosaic Sales Solutions US Operating Co
11.2000 - 01.2010

High School Diploma -

Harlingen High School
Desiree A. Martinez