Destaney Green
Sumter,SC
Summary
Proven customer service expert with a track record of enhancing customer satisfaction at Foodlion Grocery Store. Skilled in cash management and fostering customer loyalty, demonstrated through meticulous cash handling and empathetic customer interactions. Excelled in fast-paced environments, significantly contributing to team efficiency and maintaining a positive store atmosphere.
Overview
2
2
years of professional experience
Work History
Cashier
Foodlion Grocery Store
10.2022 - 03.2024
- Greeted customers entering store and responded promptly to customer needs.
- Welcomed customers and helped determine their needs.
- Worked flexible schedule and extra shifts to meet business needs.
- Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
- Built relationships with customers to encourage repeat business.
- Maintained a balanced cash drawer, ensuring accurate accounting at the end of each shift.
- Helped customers complete purchases, locate items, and join reward programs.
- Restocked and organized merchandise in front lanes.
- Assisted customers with returns, refunds and resolving transaction issues.
Crew Member
Wendys Fast Food
11.2022 - 06.2023
- Worked front counter, drive-thru and other areas.
- Took orders, prepared meals, and collected payments.
- Demonstrated strong multitasking abilities, handling multiple orders simultaneously without compromising quality or efficiency.
- Worked well with teammates and accepted coaching from management team.
- Collaborated with team members to complete orders.
- Improved customer satisfaction by providing friendly and efficient service at the register.
- Cleaned and maintained all areas of restaurant to promote clean image.
- Provided excellent customer service by greeting customers and meeting quality expectations.
- Kept food preparation area, equipment, and utensils clean and sanitary.
Cashier
BTJ Wings
01.2023 - 03.2023
- Greeted customers entering store and responded promptly to customer needs.
- Built relationships with customers to encourage repeat business.
- Answered questions about store policies and addressed customer concerns.
- Managed cash drawer accurately, ensuring all transactions balanced at end of day.
Keyholder Manager
Claires
06.2022 - 02.2023
- Accepted and processed customer returns.
- Organized staff meetings regularly to discuss goals, progress updates, challenges faced during work hours.
- Managed daily operations efficiently, including opening and closing procedures, cash handling, and scheduling employees'' shifts.
- Maintained a visually appealing store environment, guaranteeing a positive shopping experience for customers.
Education
Lakewood High School
Sumter, SCSkills
- Customer Assistance
- Work Ethic and Integrity
- Patience and Empathy
- Customer Service
- Time management skills
- Cash Handling
- Cleaning and sanitizing
- Customer service excellence
- Cash handling and management
- Order Taking
- Cash Management
- Basic Math Competence
- Payment Processing
Timeline
Cashier
BTJ Wings
01.2023 - 03.2023
Crew Member
Wendys Fast Food
11.2022 - 06.2023
Cashier
Foodlion Grocery Store
10.2022 - 03.2024
Keyholder Manager
Claires
06.2022 - 02.2023
Lakewood High School