Destine Cartwright
Bakersfield ,CA
Summary
Dynamic and adaptable professional with a proven track record at Amazon, excelling in customer engagement and efficient problem-solving. Demonstrated expertise in safe food handling and exceptional teamwork, consistently enhancing operational efficiency and customer satisfaction. Skilled in leveraging clear communication and time management to exceed performance targets.
Overview
17
17
years of professional experience
1
1
Certification
Work History
Crew Member
Travel Centers of America
Big Spring, TX
10.2023 - 04.2024
- Worked front counter, drive-thru and other areas.
- Took orders, prepared meals, and collected payments.
- Demonstrated strong multitasking abilities, handling multiple orders simultaneously without compromising quality or efficiency.
- Worked well with teammates and accepted coaching from management team.
- Collaborated with team members to complete orders.
- Cleaned and maintained all areas of restaurant to promote clean image.
- Provided excellent customer service by greeting customers and meeting quality expectations.
- Kept food preparation area, equipment, and utensils clean and sanitary.
- Assisted other team members to achieve goals.
- Enhanced team productivity by maintaining a clean and organized workspace for crew members.
- Collaborated with fellow crew members for seamless shift transitions, ensuring smooth operations throughout the day.
- Operated cash register to ring up final bill and process various forms of payment.
- Prepared products following restaurant, health, and safety standards and procedures.
Inbound Stower
Amazon
Shafter, CA
01.2023 - 04.2023
- Demonstrated flexibility, adapting quickly to changes in shift schedules or workload requirements as needed.
- Improved warehouse organization by accurately stowing inbound items in designated locations.
- Ensured accurate inventory counts by diligently scanning and recording all incoming products.
- Separated damaged items from functional ones before placing on shelves.
- Proactively addressed potential safety hazards by reporting issues promptly to supervisors for resolution.
- Participated in regular team meetings to discuss operational improvements and share best practices for efficient stowing processes.
- Increased productivity with diligent work ethic, consistently meeting or exceeding daily stowing targets.
- Enhanced team efficiency through consistent communication and collaboration with fellow stowers and supervisors.
- Safely stacked items to maximize space within acceptable safety limits.
- Arranged merchandise according to company standards to maintain tidy and organized stockroom.
- Used hand trucks and pallet jacks to safely move items to designated areas.
Caregiver
Self Employed Services
Bakersfield, CA
11.2010 - 09.2014
- Assisted clients with activities of daily living, promoting independence and quality of life.
- Cleaned house, ran errands, managed laundry, and completed weekly grocery shopping.
- Assisted with dressing guidance, grooming, meal preparation, and medication reminders.
- Performed light housekeeping duties to maintain cleanliness standards while respecting the patient''s personal space.
Housekeeping Room Attendant
Motel 6
Fresno, CA
06.2007 - 10.2010
- Removed bed sheets and towels from rooms and pre-treated stains to maintain and restore linen condition.
- Replaced used towels and other bathroom amenities such as shampoo, paper towels, and soap.
- Enhanced guest satisfaction by maintaining clean and well-stocked rooms in a timely manner.
- Sanitized all kitchen surfaces, wiped down cabinets, and swept and mopped floors
- Used chemicals by following safety protocols and procedures to avoid burns and injuries.
- Promoted a safe work environment by adhering to health and safety regulations while performing duties.
- Slid beds, sofas, and other furniture aside to wipe down baseboards and remove dust and dirt from hard-to-reach areas.
- Disposed of trash and recyclables each day to avoid waste buildup.
- Assisted colleagues during peak periods or staff shortages, promoting teamwork within the department.
- Responded to requests from patrons for linens and toiletries.
Skills
- Customer Service
- Teamwork and Collaboration
- Time Management
- Problem-Solving
- Clear Communication
- Cash Handling
- Cleaning
- Customer Engagement
- Taking Orders
- Self-discipline
- Flexible Schedule
- Safe Food Handling
- Food Preparation
- Store Opening and Closing
- Cooking
- Supplies Monitoring and Restocking
- Telephone Etiquette
Certification
Food handlers certification
Timeline
Crew Member
Travel Centers of America
10.2023 - 04.2024
Inbound Stower
Amazon
01.2023 - 04.2023
Caregiver
Self Employed Services
11.2010 - 09.2014
Housekeeping Room Attendant
Motel 6
06.2007 - 10.2010
Food handlers certification