Destini D Pierce
Prairieville,LA
Summary
Dependable coordinator serving patients through active communication with healthcare services and policymakers. Skilled at analyzing files and databases to speed up response times and guide information through appropriate personnel channels. Maintains high standards of ethics, professionalism and successful at managing multiple priorities with a positive attitude.
Overview
5
5
years of professional experience
Work History
Patient Care Coordinator
Capitol Wellness Solutions
03.2022 - Current
- Managed sensitive patient information with strict HIPAA guidelines, maintaining confidentiality and privacy at all times.
- Provided exceptional customer service by addressing concerns, answering questions, and ensuring patient satisfaction with their care experience at the clinic.
- Enhanced patient satisfaction by managing patient flow.
- Trained new staff members on office procedures and protocols, ensuring consistency in patient care delivery.
- Greeted and assisted patients with check-in procedures.
- Trained new staff on filing, phone etiquette and other office duties.
Filing Assistant
Manasseh Gill And Knipe
03.2019 - Current
- Provided backup support to administrative staff with data entry tasks during peak workload periods or absences.
- Assisted colleagues in locating and retrieving essential files for meetings and projects promptly.
- Contributed to a well-organized office environment by keeping filing cabinets clean and clutterfree.
- Safeguarded sensitive information through proper handling, labeling, and storing of restricted access files.
- Examined, categorized, and sorted incoming documents.
- Maintained physical and computer-based filing systems.
Server
Porch Light
01.2021 - 03.2022
- Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.
- Served food and beverages promptly with focused attention to customer needs.
- Worked with POS system to place orders, manage bills, and handle complimentary items.
- Collaborated with team members during busy shifts for efficient workflow and excellent guest experiences.
- Assisted in training new hires, providing guidance on restaurant standards and best practices.
Education
High School Diploma -
Dutchtown High School
Geismar, LA05.2021
Skills
- Critical Thinking Skills
- HIPAA Compliance
- Organizational Skills
- Filing and Recordkeeping
- Attention to Detail
- Inventory Management
Timeline
Patient Care Coordinator
Capitol Wellness Solutions
03.2022 - Current
Server
Porch Light
01.2021 - 03.2022
Filing Assistant
Manasseh Gill And Knipe
03.2019 - Current
High School Diploma -
Dutchtown High School