Destiny Billington
Abilene,Texas
Summary
Dynamic Teller Supervisor at First Financial Bank with proven expertise in cash handling and team leadership. Successfully trained new tellers, enhancing customer service and compliance adherence. Recognized for improving transaction accuracy and efficiency, while consistently monitoring performance to drive team success. Committed to fostering a secure and client-focused banking environment.
Overview
12
12
years of professional experience
Work History
Teller Supervisor
First Financial Bank
Abilene, Texas
08.2024 - Current
- Managing a team of 5 to 6 tellers in assisting our clients with their daily transaction needs. I work closely with the administrative team to conduct excellent work for our clients.
- Trained new tellers on procedures and customer interaction techniques.
- Managed cash handling procedures to maintain security and accuracy.
- Monitored performance of tellers, providing feedback for improvement.
Teller
First Financial Bank
Abilene, Texas
10.2021 - 08.2024
- Assist 50 to 100 clients each day by processing their monetary requests, such as withdrawals, deposits, and account resolution requests, in over 20 transactions per hour. I utilized impeccable organizational skills and attention to detail to accurately calculate transactions, resulting in handling $25,000 per day. Carefully following and adhere to the code of Federal Regulations to ensure maximum protection of the customer account information through secure verification methods.
Direct Support Professional
Abilene State Supported Living Center
Abilene, Texas
09.2019 - 10.2021
- Helped patients and clients with activities of daily living, such as bathing, dressing, preparing meals, and feeding.
- Collaborated with healthcare professionals to address client health concerns.
- Ensured safe environments by adhering to health and safety regulations.
- In my last few months working in the facility i took a lead position and have been entrusted with more responsibility and managerial duties
Environmental Services Specialist
Planview Convent Hospital
Plainview, Texas
03.2016 - 10.2016
- Foster the promotion and maintenance of sanitation by cleaning the common areas, changing bed covers, and disposing of trash.
- Followed infection control procedures to maintain a safe environment for patients.
Operations Associate
Dollar Gerneral
Haskell, Texas
02.2015 - 05.2015
- Ensured accurate inventory counts 300+ items by counting stock and identifying and reconciling any discrepancies.
Cashier
Dairy Queen Grill & Chill
Haskell, Texas
05.2013 - 05.2015
- I welcomed customers into the store, offered advice on products, and assisted with finding merchandise. Handled 90+ cash and credit transactions, answered customers' inquiries, and delivered friendly service.
Education
High School Diploma -
Haskell High
Haskell, TX05-2015
Skills
- Cash handling
- Performance monitoring
- Customer service
- Compliance adherence
- Team leadership
- Problem solving
Languages
English
Professional
Timeline
Teller Supervisor
First Financial Bank
08.2024 - Current
Teller
First Financial Bank
10.2021 - 08.2024
Direct Support Professional
Abilene State Supported Living Center
09.2019 - 10.2021
Environmental Services Specialist
Planview Convent Hospital
03.2016 - 10.2016
Operations Associate
Dollar Gerneral
02.2015 - 05.2015
Cashier
Dairy Queen Grill & Chill
05.2013 - 05.2015
High School Diploma -
Haskell High