Summary
Overview
Work History
Education
Skills
Certification
Timeline
Generic

Destiny Kayla

Tampa

Summary

Dynamic and results-oriented professional with extensive experience in fast-paced environments like Amazon. Excelled in customer service and problem-solving, significantly enhancing customer satisfaction and operational efficiency. Skilled in teamwork, communication, and time management. Proven track record of learning quickly and leading by example, with a strong focus on achieving and exceeding goals. My skills, plus the learning I've been getting from my personal trainer and the knowledge from the CPT course, have led me to a lot of personal development in my personal training career. I'm looking to learn, grow, to start a career as a personal trainer, and to push myself to be the best.

Overview

2
2
years of professional experience
1
1
Certification

Work History

Crew Member

Wendy's
10.2024 - Current
  • Worked front counter, drive-thru and other areas.
  • Took orders, prepared meals, and collected payments.
  • Demonstrated strong multitasking abilities, handling multiple orders simultaneously without compromising quality or efficiency.
  • Worked well with teammates and accepted coaching from management team.
  • Provided excellent customer service by greeting customers and meeting quality expectations.
  • Improved customer satisfaction by providing friendly and efficient service at the register.
  • Provided exceptional customer service, addressing concerns or issues promptly and professionally.
  • Trained new team members on procedures, customer service, and sales techniques.
  • Addressed guest needs, questions, or concerns to create optimum experience onboard.

Warehouse Worker

Wayfair
07.2023 - 06.2024
  • Loaded, unloaded, and moved material to and from storage and production areas.
  • Consistently lifted materials weighing as much as Number pounds.
  • Maintained clean workspaces by enforcing strict housekeeping guidelines for storage areas, dock bays, and equipment zones.
  • Reduced order processing times with streamlined picking, packing, and shipping procedures.
  • Helped maintain an organized stockroom by labeling shelves clearly, designating specific areas for different products, and rotating stock regularly as required.
  • Promoted a positive work environment by actively participating in team-building activities and taking initiative in group projects.
  • Achieved timely dispatch of orders using effective time management strategies during the picking process.
  • Performed routine maintenance checks on warehouse equipment to ensure optimal functionality at all times.

Warehouse

Amazon
02.2023 - 07.2023
  • Self-motivated, with a strong sense of personal responsibility.
  • Worked effectively in fast-paced environments.
  • Skilled at working independently and collaboratively in a team environment.
  • Proven ability to learn quickly and adapt to new situations.
  • Proved successful working within tight deadlines and a fast-paced environment.
  • Adaptable and proficient in learning new concepts quickly and efficiently.
  • Strengthened communication skills through regular interactions with others.
  • Used critical thinking to break down problems, evaluate solutions and make decisions.
  • Paid attention to detail while completing assignments.
  • Organized and detail-oriented with a strong work ethic.
  • Managed time efficiently in order to complete all tasks within deadlines.

Education

N/a - N/a

Appalachian Challenge Academy
Gray, KY
12.2021

Skills

  • Customer service
  • Teamwork and collaboration
  • Multitasking and organization
  • Time management
  • Problem-solving
  • Clear communication
  • Interactive communication skills
  • Self-discipline
  • Customer engagement
  • Attention to detail
  • Telephone etiquette
  • Diversity awareness
  • Salesmanship
  • Influencing skills
  • Fitness
  • Physiology
  • Behavioral coaching
  • Weightloss

Certification

CPR and AED certification

Timeline

Crew Member

Wendy's
10.2024 - Current

Warehouse Worker

Wayfair
07.2023 - 06.2024

Warehouse

Amazon
02.2023 - 07.2023

N/a - N/a

Appalachian Challenge Academy

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Destiny Kayla