Summary
Overview
Work History
Education
Skills
Certification
Timeline
Generic

Destiny Mae

Glassboro,NJ

Summary

Dynamic retail professional with a proven track record at JCPenney, enhancing sales targets by over 20% through innovative strategies and strong team collaboration. Expert in store organization and planogram execution, with a knack for elevating customer satisfaction and fostering long-term relationships. Skilled in retail experience and cash management, demonstrating exceptional service and organizational prowess.

Overview

7
7
years of professional experience
1
1
Certification

Work History

Merchandise Associate

Ulta
10.2024 - Current
  • Transported merchandise to sales floor and restocked shelves, racks and bins.
  • Increased customer satisfaction by providing exceptional service and maintaining a clean, organized sales floor.
  • Removed damaged, out-of-code, not-in-set and discontinued items from displays.
  • Answered customer questions regarding store merchandise, department information, and pricing.

Order Fulfillment Associate

Macys Department Store
09.2021 - 10.2024
  • Upheld a positive work atmosphere through consistently displaying an enthusiastic attitude toward fulfilling daily tasks and supporting team efforts toward shared goals.
  • Handled high-priority orders with urgency, prioritizing their prompt processing and shipment to meet customer needs.
  • Streamlined order fulfillment processes by implementing efficient picking and packing techniques.
  • Developed strong familiarity with warehouse technology systems, enabling quick navigation through inventory databases and expedited processing of orders.

Order Fulfillment Associate

Target
09.2020 - 09.2021

• Excelled at meeting performance goals by swiftly identifying and preparing orders.

• Established rapport with team members and customers to improve collaboration and satisfaction.

• Provided welcoming and helpful assistance to customers, enhancing their experience.

Area Sales Supervisor

JCPenney
09.2017 - 09.2021
  • Introduced new products into the region successfully by creating targeted launch plans in collaboration with cross-functional teams.
  • Participated in networking events to build connections with industry professionals, uncovering potential leads and enhancing company visibility in the area.
  • Exceeded quarterly sales targets consistently by developing innovative strategies tailored to regional needs.
  • Resolved customer complaints promptly, maintaining high levels of satisfaction and fostering long-term relationships.

Education

High School Diploma -

Glassboro High School
Glassboro, NJ
06.2018

Skills

  • Retail experience
  • Store organization
  • Cash management
  • Planogram execution
  • Pricing and signage updates
  • Display setup
  • Shrink reduction
  • Product rotation
  • POS software
  • Markdowns and promotions

Certification

  • Certified Home Health Aide (CHHA) - National Association for Home Care & Hospice.

Timeline

Merchandise Associate

Ulta
10.2024 - Current

Order Fulfillment Associate

Macys Department Store
09.2021 - 10.2024

Order Fulfillment Associate

Target
09.2020 - 09.2021

Area Sales Supervisor

JCPenney
09.2017 - 09.2021
  • Certified Home Health Aide (CHHA) - National Association for Home Care & Hospice.

High School Diploma -

Glassboro High School
Destiny Mae