Destiny Marez
Tempe,AZ
Summary
Results-oriented Assistant Property Manager with a proven track record of implementing new marketing strategies, streamlining maintenance processes, and crushing delinquency goals.
Skilled in tenant retention, financial reporting, and portfolio management, with a strong commitment to driving profitability and delivering exceptional property management service.
When I’m not working, I’m enjoying life with my 2 beautiful kids.
Overview
9
9
years of professional experience
1
1
Certification
Work History
Assistant Property Manager
Harbor Group Management Company
2022.09 - Current
- Increased tenant satisfaction by addressing maintenance requests and resolving issues efficiently.
- Conducted regular property inspections to identify potential issues and ensure compliance with safety regulations.
- Organized community events to foster positive relationships between tenants and build a sense of community within the property.
- Maintained accurate records of all transactions, ensuring timely reporting to accounting team and owners.
- Enhanced property value by overseeing regular upkeep, repairs, and capital improvement projects.
- Streamlined rent collection process for improved cash flow and reduced delinquencies.
- Developed strong relationships with vendors, negotiating favorable contracts for cost-effective services.
- Trained new hires on company policies, procedures, software applications and industry best practices-leading them towards successful job performance.
Leasing Consultant
AMC Property Management
2021.01 - 2022.09
- Acquired new rental leads independently as well as from generated leads
- Screened rental leads and located listings that best match individual needs
- Scheduled and accompanied clients on private apartment showings
- Collected feedback after tours to learn client preferences
- Maintained regular communication with clients about application status
- Maintained the occupancy rate at the level of 93% at the minimum
- Regularly exceeded personal sales quota by 10% and more.
Client Specialist
Bloomingdale's
2018.01 - 2018.12
- Assisting customers in placing online orders or pick up in-store orders
- De-escalating calls
- Email order confirmations
- Part of the recognition committee- (helping organize office anniversaries, birthdays, and potlucks)
- Create problem tickets when an item in not received or arrived damaged
- Take credit card payments / update accounts.
Leasing Agent
Redstone Residential
2016.03 - 2018.08
- Answer inbound calls from potential residents about the apartment community and availability
- 80% closing ratio
- Input service requests into ServusConnect
- Collaborated with maintenance staff to ensure timely completion of work orders, resulting in satisfied residents.
- Boosted occupancy rates by developing strong relationships with local businesses and promoting referrals.
Beauty Advisor
Dillards Co
2014.08 - 2015.02
- Maintain department presentation
- Extensive knowledge of cosmetic products
- Demonstrates products for customers
- Inventory
- Answer calls and questions
- Participate in throwing the annual holiday party for valued customers.
Education
Certification in Cosmetology -
05.2015
High School Diploma -
2013
Skills
- Property Management
- Property Maintenance
- Tenant Issue Resolution
- Housing Regulations
- Payment Collections
- Property Tours and Inspections
- Application Process Proficiency
- Onsite Tours
Certification
- Driver's license
- Food Handler Certification
- First Aid Certification
work authorization
Authorized to work in the US for any employer
References
References available upon request.
Timeline
Assistant Property Manager - Harbor Group Management Company
2022.09 - Current
Leasing Consultant - AMC Property Management
2021.01 - 2022.09
Client Specialist - Bloomingdale's
2018.01 - 2018.12
Leasing Agent - Redstone Residential
2016.03 - 2018.08
Beauty Advisor - Dillards Co
2014.08 - 2015.02
AVALON SCHOOL OF COSMETOLOGY - Certification in Cosmetology,
Desert Ridge High School - High School Diploma,
- Driver's license
- Food Handler Certification
- First Aid Certification
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