Strong leader and problem-solver dedicated to streamlining operations to decrease costs and promote organizational efficiency. Uses independent decision-making skills and sound judgment to positively impact company success.
Overview
17
17
years of professional experience
Work History
District Manager
Shoe Show
11.2023 - 05.2024
Supervised 10 locations to enforce high-quality standards of operation.
Ensured compliance with company policies and procedures as well as federal/state regulations by conducting regular audits of operational practices at each location within the district.
Boosted employee morale by creating a positive work environment that encouraged teamwork, collaboration, and professional growth opportunities.
District Manager
Once Upon A Child Franchise
01.2020 - 11.2023
Supervised 9 locations to enforce high-quality standards of operation.
Ensured compliance with company policies and procedures as well as federal/state regulations by conducting regular audits of operational practices at each location within the district.
Modeled best practices for sales and customer service.
Located, developed, and promoted talented employees to cultivate collaborative and hardworking leadership team.
Evaluated store performance regularly using data analysis tools to identify areas of improvement and implement targeted action plans for continuous growth.
District Operations Manager
RHF Group
01.2014 - 01.2020
Contributed to talent acquisition efforts by participating in recruitment strategies and candidate selection processes.
Created a culture of continuous improvement by encouraging feedback from employees and addressing concerns promptly.
Developed strategic plans for the district to achieve short-term and long-term goals.
Improved district operations efficiency by streamlining processes and implementing best practices.
District Manager
Family Dollar
01.2007 - 01.2014
Supervised 22 locations to enforce high-quality standards of operation.
Ensured compliance with company policies and procedures as well as federal/state regulations by conducting regular audits of operational practices at each location within the district.
Built positive and productive relationships with store and field leadership.
Exceeded sales targets with well-developed sales strategy and empowering team coaching.
Implemented risk-management protocols for loss prevention, leading to a consistent decrease in shrinkage rates across the district.
Education
Diploma - General Studies
Penn Foster Career School
Scranton, PA
Associate Of Applied Business - Business Administration
Ashford University
San Diego, CA
2020
Skills
Revenue Generation
Human Resource Management
Multi-unit management
Leadership Development
Operations Oversight
Staff Recruiting
Employee Scheduling
Policies and Procedures
Policy Enforcement
Sales Forecasts
Staff Management
Staff Development
Timeline
District Manager
Shoe Show
11.2023 - 05.2024
District Manager
Once Upon A Child Franchise
01.2020 - 11.2023
District Operations Manager
RHF Group
01.2014 - 01.2020
District Manager
Family Dollar
01.2007 - 01.2014
Diploma - General Studies
Penn Foster Career School
Associate Of Applied Business - Business Administration