Summary
Overview
Work History
Education
Skills
Certification
Timeline
Generic
Devin Ragland

Devin Ragland

Summary

Customer-focused professional with expertise in retail sales and operational management. Demonstrates strong adaptability and collaboration, effectively managing store operations and customer interactions. Known for reliability and a commitment to learning new skills to enhance overall team performance.

Overview

5
5
years of professional experience
1
1
Certification

Work History

Sales Associate

T-Mobile ~ Exclusive Wireless, Inc.
Charlottesville
01.2019 - 10.2019
  • Engaged with customers directly to enhance sales experience
  • Collaborated with team to achieve sales targets
  • Managed activation, maintained KPIs, handled store inventory, conducted monthly trainings, and supported operations during holiday seasons
  • Participated in weekly team meetings to discuss progress
  • Utilized Google Translation to assist in communication
  • Completed two weeks of 40-hour training program

Customer Service Representative

Best Buy
Charlottesville
08.2017 - 05.2018
  • Managed store returns and trade-ins to maintain inventory accuracy and customer satisfaction
  • Coordinated store delivery and processed outbound pick up to ensure timely fulfillment
  • Handled cash transactions accurately
  • Closed cash registers at shift end
  • Pursued skill development opportunities to enhance customer service capabilities
  • Worked during holiday season to support operations

Pharmacy Technician Trainee

CVS Health
Palmyra
08.2014 - 04.2015
  • Cross-trained in cashier, drive-thru, and pill assortment to support pharmacy operations and maintain KPIs
  • Assisted operations at various store locations to enhance workflow and customer service
  • Collaborated with team members to meet project deadlines and improve team objectives
  • Arrived at work consistently on time
  • Wore designated uniform to maintain professional appearance

Education

Media Studies - College Certificate

Full Sail University
Winter Park, FL
08-2019

High School Diploma -

Louisa County High School
Mineral, VA
05-2013

Skills

  • Retail sales
  • Customer service
  • Sales communication
  • Inventory management
  • KPI tracking
  • Basic math
  • Time management
  • Active listening
  • Conflict resolution
  • Team collaboration
  • Adaptability
  • Communication skills

Certification

Virginia State - Driver's License & Identification

Timeline

Sales Associate

T-Mobile ~ Exclusive Wireless, Inc.
01.2019 - 10.2019

Customer Service Representative

Best Buy
08.2017 - 05.2018

Pharmacy Technician Trainee

CVS Health
08.2014 - 04.2015

Media Studies - College Certificate

Full Sail University

High School Diploma -

Louisa County High School
Devin Ragland