Results-driven supervisor with proven expertise in customer service, staff training, and operational efficiency. Known for effective problem-solving and time management to enhance team performance.
Overview
5
5
years of professional experience
Work History
Department Supervisor
Lowes
Gainesville, FL
05.2025 - 04.2026
Supervised daily operations to ensure efficient workflow and adherence to safety protocols.
Trained and mentored team members on product knowledge and customer service standards.
Assisted in inventory management, ensuring stock levels met organizational needs.
Monitored sales floor activities to maintain high standards of merchandising and cleanliness.
Coordinated scheduling of staff shifts to optimize coverage during peak hours.
Behavioral Technician
Behavioral Innovations
Denver, CO
11.2022 - 01.2024
Implemented individualized treatment plans to enhance patient engagement and behavioral outcomes.
Conducted functional behavior assessments to identify triggers and develop effective intervention strategies.
Collaborated with multidisciplinary teams to ensure comprehensive care and support for clients.
Monitored client progress, adjusting interventions based on data-driven insights and behavioral observations.
Trained new staff on best practices in behavior management techniques and ethical guidelines.
Shift Lead
Chick-fil-A
Beaufort, SC
02.2021 - 04.2022
Supervised team operations during peak hours to ensure efficient service delivery.
Trained and mentored new staff on service standards and operational protocols.
Implemented inventory management practices to minimize waste and optimize stock levels.
Monitored food safety compliance and maintained cleanliness standards in dining area.
Coordinated shift schedules to ensure adequate staffing for busy periods.