Summary
Overview
Work History
Education
Skills
Certification
Timeline
Generic

Devon Ball

Jackson

Summary

Professional in service industry, prepared for collaborative roles in fast-paced environments. Proven ability to support operational efficiency and improve customer satisfaction. Focused on teamwork and adaptability, possessing strong communication and problem-solving skills.

Overview

5
5
years of professional experience
1
1
Certification

Work History

Crew Member

Taco Bell
08.2023 - Current
  • Worked front counter, drive-thru and other areas.
  • Took orders, prepared meals, and collected payments.
  • Demonstrated strong multitasking abilities, handling multiple orders simultaneously without compromising quality or efficiency.
  • Worked well with teammates and accepted coaching from management team.
  • Collaborated with team members to complete orders.
  • Assisted other team members to achieve goals.
  • Promoted a positive work environment through effective communication and teamwork among staff members.
  • Supported inventory management efforts by accurately tracking stock levels and reporting low supplies to supervisors.
  • Ensured food safety by rigorously adhering to sanitation standards during food preparation.
  • Maintained cleanliness and organization of dining area, leading to improved customer experiences.

Crew Trainer

McDonald's
08.2020 - 01.2023
  • Trained other employees in customer service, food safety, and performance requirements.
  • Taught new team members correct procedures for all areas of operations.
  • Studied crew members during work shift to provide feedback and guidance in improving performance.
  • Set positive example for team members by providing high-quality, efficient service.
  • Collaborated with management to identify areas of improvement and develop comprehensive training programs.
  • Mentored new Crew Trainers, sharing best practices for effective instruction and coaching techniques.
  • Analyzed training requirements of crew members to identify areas for improvement, bridge gap and provide resources.

Education

Associate of Science - Computer Engineering

Jackson College
Jackson, MI
05-2026

Skills

  • Customer service

  • Teamwork and collaboration

  • Multitasking and organization

  • Time management

  • Problem-solving

  • Flexible schedule

  • Basic math

  • Leadership qualities

  • Performance improvement

  • Willingness to learn

  • Collaboration and teamwork

  • Integrity and honesty

Certification

  • OSHA 10 Hour General Industry (Manufacturing) Course

Timeline

Crew Member

Taco Bell
08.2023 - Current

Crew Trainer

McDonald's
08.2020 - 01.2023

Associate of Science - Computer Engineering

Jackson College

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Devon Ball