Devon Brown
Loganville,GA
Summary
Motivated college student with 3 years of retail sales experience and the dedication to be the best salesperson I can be. Driven to success and with a passion for delivering exceptional customer service through effective communication and relationship-building. Proven ability to engage and understand customer needs, resulting in increased sales and client satisfaction. Known for an articulate communication style, adept at conveying product benefits and fostering positive customer experiences. Committed to maintaining high standards of service excellence while nurturing strong client relationships to drive business growth.
Overview
2
2
years of professional experience
Work History
Account Representative
AGI Atlanta
Atlanta, GA
07.2024 - Current
- As an Account Representative, I am assigned to a particular region of Atlanta, GA. My responsibilities include maintaining and creating new accounts for Agi clients and customers.
- In the role of an account rep, you'll be in charge of managing campaigns and handling territory management duties. You'll also have the task of nurturing client relationships, empowering your team, and ensuring communication with customers.
Package Handler
United Postal Service
Atlanta, GA
10.2023 - 08.2024
- Handle products and packages with the utmost care and keep them secure at all times
- Sort and group packages according to their intended destinations and load them into appropriate delivery vehicles
- Communicate with co-workers and clients to ensure the safe and on-time delivery of goods.
Front Desk
Pet Paradise
Snellville, GA
05.2024 - 07.2024
- Ensure a positive first-time interaction with all customers and stakeholders.
- Maintain a daily high call volume of 30 to 50 calls from new and existing customers, resulting in improved relationships and loyalty.
- Receive, sort, and respond to daily emails - all in a timely, problem-solving manner.
- Maintain files and keep records updated.
Team Lead/FOH (front of house)
Huey Magoo's Chicken
Loganville, GA
10.2022 - 07.2023
- Greeted customers and resolved customer inquiries
- Conducted 80+ daily transactions involving gift cards, refunds, and store credit and promoted sales
- Served as a team lead to 8 team members and trained new team members.
Education
AAS in Cybersecurity -
Gwinnett Technical College
05-2025
Diploma -
South Gwinnett High School
05.2023
Skills
- Adaptability
- Effective Communication
- Empathy
- Excel
- Leadership
- MacOS
- Microsoft Word
- Multitasking
- Outlook
- Patience
- PowerPoint
- Problem-Solving
- Strong Customer Service
- Strong Organization and Time Management
Timeline
Account Representative
AGI Atlanta
07.2024 - Current
Front Desk
Pet Paradise
05.2024 - 07.2024
Package Handler
United Postal Service
10.2023 - 08.2024
Team Lead/FOH (front of house)
Huey Magoo's Chicken
10.2022 - 07.2023
AAS in Cybersecurity -
Gwinnett Technical College
Diploma -
South Gwinnett High School