Devon Davidson
Brooklyn,New York
Summary
Professional in retail management with solid background in operations and leadership. Known for optimizing store performance through effective team collaboration and strategic planning. Strong in inventory management, customer service, and staff training. Adaptable to changing environments, ensuring consistent achievement of business goals.
Overview
12
12
years of professional experience
Work History
Assistant Store Manager (Operations)
LEGO Brand Retail
10.2012 - Current
- Collaborate with Store & District manager to ensure positive results with Key Performance Indicators
- Assist in the verification of all inventory entering store while collaborating with corporate partners to ensure inventory is accurate
- Partner with store manager to provide tools and best practices for processing deliveries in a high-paced retail establishment
- Run Weekly planning reports and communicate with allocation to ensure stock levels are maintained
- Conduct Weekly Cycle counts to ensure inventory accuracy
- Provide continuous training and development of team members and management team in order to create a strong team dynamic
Operations Expert
APPLE
08.2017 - 06.2022
- Fulfill requests from product zone and family room for customer transactions and repairs
- Initiate requests for returns for various processes which include finished good and service parts
- Complete counts, receive inventory, returns and various other operations processes in compliance with company standards
- Mentor & Train Operations Specialists using downtime and zoned inventory operations to teach new processes and retrain on older ones
- Maintain inventory accuracy through proper processing of RTW, researching and resolving inventory discrepancies from sellable counts and bucket validations and consistently auditing demo inventory
Education
No Degree - Business Administration And Management
NYC College of Technology
Brooklyn, NY03.2004
Skills
- Retail Operations
- Team Building and Leadership
- Inventory Management
- POS Systems
- Employee Scheduling
- Inventory counting
- Operations
- Store Opening and Closing
- Mentoring and Coaching
- Problem-Solving
- Customer Service and Engagement
Timeline
Operations Expert
APPLE
08.2017 - 06.2022
Assistant Store Manager (Operations)
LEGO Brand Retail
10.2012 - Current
No Degree - Business Administration And Management
NYC College of Technology
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