DeVon Flint
Rockaway Park,USA
Summary
Dynamic professional with a proven track record of excelling in fast paced environments through problem-solving and effective communication across various establishments. Expertise in account documentation and payment processing, successfully resolving outstanding balances while enhancing client relationships. Committed to delivering results and fostering productivity through meticulous attention to detail and strong time management skills.
Overview
11
11
years of professional experience
Work History
Collections Agent
TSi Logistics
New York, New York
04.2025 - Current
- Managed collection calls and resolved outstanding balances through effective client communication.
- Documented account details and tracked payment arrangements using company software.
- Educated clients on payment options while establishing repayment plans to facilitate collections.
Delivery Driver
Amazon
Smyrna, Georgia
07.2016 - 05.2024
- Maximized delivery capacity by efficiently loading and unloading packages.
- Utilized GPS systems to navigate delivery routes for timely package distribution.
- Adhered to safety protocols for loading, unloading, and maintaining the assigned vehicle.
Remote Customer Service Representative
Inktel Contact Solutions LLC
Smyrna, GA
12.2020 - 07.2022
- Managed inbound sales and billing inquiries for clients including Weber Grills, Williams-Sonoma, and Pandora Jewelry.
- Verified purchases, shipments, and inventory for all Pandora consumers.
- Facilitated online sales calls by upselling products and services.
- Processed refunds and addressed consumer concerns via social media and email.
Shift Manager
Starbucks
Smyrna, GA
12.2014 - 06.2017
- Shift manager responsible for maintaining store productivity while training and developing talent.
- This role consisted of repeat booking of inventory and proper placements of coffee, Dairy and cleaning essentials.
- I also had to study a lot for the sake of product knowledge and knowing how to properly craft all starbucks beverages.
- Studied extensively to enhance product knowledge and beverage preparation skills.
Education
Diploma - General Studies
Lakeside Sr. High School
Hot Springs, ARPsychology -
Atlanta Metropolitan State College
Atlanta, GASkills
- Problem solving
- Time management
- Account documentation
- Payment processing
- Customer relationship management
- Software proficiency
- Attention to detail
- Effective communication
Timeline
Collections Agent
TSi Logistics
04.2025 - Current
Remote Customer Service Representative
Inktel Contact Solutions LLC
12.2020 - 07.2022
Delivery Driver
Amazon
07.2016 - 05.2024
Shift Manager
Starbucks
12.2014 - 06.2017
Diploma - General Studies
Lakeside Sr. High School
Psychology -
Atlanta Metropolitan State College