Devon Francis
Kansas City,United States
Summary
Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.
Overview
4
4
years of professional experience
Work History
Server
Dave & Busters
06.2022 - 10.2023
- Served food and beverages promptly with focused attention to customer needs.
- Worked with POS system to place orders, manage bills, and handle complimentary items.
- Cultivated warm relationships with regular customers.
- Maintained clean and organized dining areas to uphold restaurant hygiene standards.
- Resolved customer complaints promptly and professionally to maintain positive reputation.
- Upsold high-profit items such as appetizers and mixed drinks to enhance sales numbers.
Server
Johnny's Tavern
02.2020 - 06.2022
- Shared knowledge of menu items and flavors, enabling customers to make personal decisions based on taste and interest.
- Collected payment for food and drinks served, balanced cash receipts and maintained accurate cash drawer.
- Seated customers in timely manner by managing reservations and waitlists skillfully.
Education
High School Diploma -
Lees Summit North High School
Lees Summit, MO05.2021
Skills
- Guest Relations Management
- Sales Expertise
- Service Prioritization
- Warm and Friendly
Timeline
Server
Dave & Busters
06.2022 - 10.2023
Server
Johnny's Tavern
02.2020 - 06.2022
High School Diploma -
Lees Summit North High School