Summary
Overview
Work History
Education
Skills
Timeline
Generic

Devon Lisella

West Suffield,CT

Summary

Hardworking receptionist with 4 years experience serving as a supportive and integral employee in a high volume setting. Experienced in providing patients with optimal customer service and treating all with care and respect. Bringing forth the ability to manage front desk settings with poise and efficiency. A team player eager to learn new skills and new roles.

Overview

2
2
years of professional experience

Work History

Front Desk Receptionist

Avon Dental Group
11.2018 - 05.2021
  • Greeted guests at front desk and engaged in pleasant conversations while managing check-in process.
  • Answered multi-line phone system, took accurate messages, screened and directed calls to appropriate person, and made calls to patients/insurance companies in a professional manner.
  • Effectively scheduled and confirmed 300+ appointments weekly.
  • Served as central point of contact for all outside venders.
  • Fielded billing and insurance inquiries from patients.
  • Performed bookkeeping functions, such as credits and collections, preparing and sending financial statements/bills, and maintaining financial records.

Housekeeper

Self Employed
2014 - 2018

•Experienced in keeping domestic and commercial environments meticulously cleaned and organized.
•Maintained entire households and office buildings with professional care.
•Created systems to ensure function and purpose of all spaces.
•Possessed excellent time management skills and proficient at growing key client relationships.

Education

High School Diploma -

Southwick Tolland Regional High School
Southwick, MA

Skills

  • Problem solving
  • Interpersonal Skills
  • Customer Complaint Resolution
  • Positive Attitude
  • Multitasking and Prioritization
  • Computer Skills
  • Attention to Detail and Organization
  • Reliable and Punctual

Timeline

Front Desk Receptionist

Avon Dental Group
11.2018 - 05.2021

Housekeeper

Self Employed
2014 - 2018

High School Diploma -

Southwick Tolland Regional High School
Devon Lisella