Devon Wood
San Antonio
Summary
A Human Resources Specialist with a proven track record in the US Army, enhancing HR and fostering diversity and inclusion. Excelled in streamlining onboarding and benefits administration, significantly improving workplace integration and staff satisfaction. Demonstrates exceptional customer relations and complex problem-solving skills, ensuring compliance and efficiency in high-pressure environments.
Overview
5
5
years of professional experience
Work History
Human Resources Specialist
US Army
01.2021 - 09.2024
- Maintained personnel records and statistical data to establish accuracy and compliance with applicable regulations.
- Managed benefits administration for company-wide staff, ensuring timely processing and accurate recordkeeping.
- Conducted routine HR file to ensure data accuracy in personnel files, payroll records, and benefit enrollments.
- Administered employee leave requests in accordance to guidelines, and maintaining compliance with regulations while providing necessary accommodations for staff members.
- Facilitated smooth onboarding processes for new hires, leading to faster integration into the workplace culture.
- Advocated for staff members, helping to identify and resolve conflicts.
Warehouse Worker
UPS
10.2020 - 12.2020
- Loaded, unloaded, and moved material to and from storage and production areas.
- Consistently lifted materials weighing as much as 100 pounds.
- Reduced order processing times with streamlined picking, packing, and shipping procedures.
Crew Member
Wendys Fast Food
09.2019 - 07.2020
- Worked front counter, drive-thru and other areas.
- Took orders, prepared meals, and collected payments.
- Demonstrated strong multitasking abilities, handling multiple orders simultaneously without compromising quality or efficiency.
- Worked well with teammates and accepted coaching from management team.
- Collaborated with team members to complete orders.
- Improved customer satisfaction by providing friendly and efficient service at the register.
Education
Master of Social Work - Social Work
Sam Houston State University
Huntsville, TX08.2030
Skills
- Customer Relations
- HR policies and procedures
- Training and mentoring
- Training development
- Diversity and Inclusion
- Complex Problem-Solving
Timeline
Human Resources Specialist
US Army
01.2021 - 09.2024
Warehouse Worker
UPS
10.2020 - 12.2020
Crew Member
Wendys Fast Food
09.2019 - 07.2020
Master of Social Work - Social Work
Sam Houston State University