Devonte Richards
Bronx,New York
Summary
Dependable worker with excellent problem-solving skills and an unwavering commitment to customer service excellence. Always willing to work and improve my skill sets. Highly motivated and ready to take on new and challenging tasks. Detail-oriented individual with exceptional communication and project management skills. Proven ability to handle multiple tasks effectively and efficiently in fast-paced environments. Recognized for taking proactive approach to identifying and addressing issues, with focus on optimizing processes and supporting team objectives.
Overview
7
7
years of professional experience
Work History
Tax Preparer
Noor Staffing Group
01.2024 - Current
- Maintained high levels of confidentiality when dealing with sensitive client information, fostering trust and loyalty among clients.
- Analyzed financial records to verify accuracy of tax returns.
- Provided exceptional customer service during peak tax season by remaining calm under pressure and addressing client concerns promptly and professionally.
- Increased client satisfaction by providing accurate and timely tax preparation services.
- Assessed client tax situations to determine best filing options.
- Maintained complete records of client tax returns and supporting documentation in secured areas.
- Completed and filed returns with tax departments at local, state, and federal levels.
Real Estate Agent
Oxford Property Group
09.2022 - 10.2024
- Developed excellent communication skills through providing advice and guidance on property-related matters
- Demonstrated ability to build strong relationships with clients, colleagues and other stakeholders in the real estate industry
- Skilled in negotiating deals between buyers and sellers to ensure maximum benefit for both parties
- Highly experienced in evaluating property listings to determine their suitability for prospective buyers or tenants
Delivery Driver
Fedex
11.2023 - 08.2024
- Ensured customers received their orders in a timely manner, providing excellent customer service at every opportunity
- Managed multiple tasks simultaneously while delivering goods within specified time frames
- Developed strong relationships with customers by providing friendly service and responding to inquiries promptly
- Maintained accurate records of deliveries and pickups, including customer signatures and itemized lists
Package Handler
Fedex
10.2022 - 10.2023
- Efficiently handled large volumes of packages within established time frames
- Skilled at completing tasks quickly and efficiently while maintaining accuracy in all areas of work
- Adapted quickly to changes in workflow as needed while meeting production goals
- Handled multiple tasks simultaneously with professionalism and efficiency
Acting Intern
Dreamyard Arts Center Musical Theater Intensive Program
07.2018 - 08.2018
- Developed a deep understanding of the script by attending rehearsals and providing feedback to actors
- Compiled detailed reports regarding daily progress on set for review by producers and directors
- Demonstrated proficiency in using various software programs such as Microsoft Office Suite, Adobe Photoshop, Final Cut Pro
- Demonstrated strong communication skills when liaising with crew members, producers, and directors
Education
Bachelor of Science - Accounting
Herbert H. Lehman College
250 Bedford Park Blvd W Bronx, New York05-2027
Associate in Applied Science (A.A.S.) - Accounting
Borough of Manhattan Community College
New York, NY05-2025
Skills
- Customer Service
- Time Management
- Teamwork and Collaboration
- Database Management
- Bookkeeping
- Excel
- Quickbook
- Tax preparation
- Financial analysis
- Data entry
- Organization skills
Languages
French
Elementary
English
Native or Bilingual
Spanish
Limited Working
Interests
- Playing Sports
- Volunteer Work
- Backpacking and Hiking
- Rock Climbing
- Running
- Photography
Timeline
Tax Preparer
Noor Staffing Group
01.2024 - Current
Delivery Driver
Fedex
11.2023 - 08.2024
Package Handler
Fedex
10.2022 - 10.2023
Real Estate Agent
Oxford Property Group
09.2022 - 10.2024
Acting Intern
Dreamyard Arts Center Musical Theater Intensive Program
07.2018 - 08.2018
Bachelor of Science - Accounting
Herbert H. Lehman College
Associate in Applied Science (A.A.S.) - Accounting
Borough of Manhattan Community College
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