Dependable and adaptable worker with a focus on customer service excellence and operational workflows. Proven ability to build relationships with customers and resolve issues promptly, ready to support team success and enhance business outcomes.
Overview
3
3
years of professional experience
Work History
Cashier
Gelu Italian Ice
Houston, TX
06.2023 - Current
Processed customer transactions accurately and efficiently using point-of-sale system.
Provided exceptional customer service, resolving inquiries and enhancing customer satisfaction.
Maintained cleanliness and organization of work area, ensuring compliance with health standards.
Welcomed customers and helped determine their needs.
Built relationships with customers to encourage repeat business.
Package Handler
UPS
Stafford, TX
09.2024 - 02.2025
Operated package sorting systems to ensure efficient workflow and timely processing of shipments.
Collaborated with team members to optimize loading and unloading procedures, enhancing overall productivity.
Maintained safety standards by adhering to established protocols during package handling operations.
Coordinated with management to streamline delivery schedules, improving service efficiency and customer satisfaction.
Followed safety regulations to maintain safe work environment.
Cashier
Jack in the Box
Houston, TX
02.2024 - 09.2024
Engaged with team members to identify and implement strategies for improving operational workflows and service delivery.
Monitored cash drawer accuracy, reconciling discrepancies to uphold financial integrity during shifts.
Worked flexible schedule and extra shifts to meet business needs.
Counted money in cash drawers at beginning and end of shifts to maintain accuracy.
Contributed to store success by maintaining high standards of cleanliness throughout the facility.