Dey Shawn McGee
Arlington,TX
Summary
- Health and wellness advocate with a focus on enhancing company operations. Strong organizational skills and proficiency in office software, ensuring efficient workflow. Effective communicator and dedicated team player with proven planning and problem-solving abilities. Detail-oriented and adaptable, committed to continuous learning and integrity in all professional endeavors.
Overview
5
5
years of professional experience
1
1
Certification
Work History
Customer Service Representative
Arlington Orthopedics
Arlington, TX
03.2023 - Current
- Promoted high customer satisfaction by resolving problems with knowledgeable and friendly service.
- Resolved customer inquiries in a timely manner while maintaining positive relationships with clients.
- Maintained impeccable office organization to support efficiency, professionalism and performance objectives.
- Communicated with insurance carrier, patient and third party or employer to verify patient insurance benefits.
- Assisted in onboarding new employees by providing training support.
- Answered phone calls, responded to emails, routed mail and coordinated courier services.
Sensory Motor Coach
Brain Balance Achievement Centers
Mansfield, TX
06.2022 - 11.2022
- Lead students through their individualized Brain Balance program by motivating students (4+ and adults) to complete a series of physical and sensory motor exercises, academic and cognitive skills training, and social & emotional learning skills.
- Consulted with students to assess goals, collect details and conduct fitness and functional movement assessments.
- Mentored and encouraged youth to develop strong work ethic by being positive role model and regularly practicing skills.
Director of Business Development
Redline Athletics
Keller , Texas
01.2022 - 06.2022
- Determined business development opportunities and implemented effective strategy for client acquisition.
- Generated leads and capitalized on valuable business opportunities to bring in new company revenue and improve bottom line profit.
- Handled client accounts through entire lifecycle, executing contracts, providing customer service and advising on methods for maximizing return from services provided.
- Solved complex incidents and problems impacting management and business direction.
Sports Performance Intern
Sports Academy
Frisco, TX
08.2021 - 12.2021
- Collaborated with other coaches to maintain a consistent athletic program.
- Inventoried training supplies and medical equipment.
- Set clear performance targets and evaluated player and team achievements.
- Helped to design fitness and conditioning programs for student-athletes.
- Recognized by management for providing exceptional customer service.
- Demonstrated leadership by making improvements to work processes and helping to train others.
Education
Associate of Arts -
Tarrant County College District
Fort Worth, TX08-2019
Bachelor of Science - Kinesiology
University of North Texas
Denton, TX08-2021
Skills
- Client relationship management
- Operations management
- Business development
- Project coordination
- Youth coaching experience
- Mentorship skills
- Team collaboration
- Customer service
- Sales strategy
Certification
IC3 (Internet core competency) Certification - May 2015
• Global benchmark for basic computer literacy
* Red Cross Training Certification - October 2025
• Adult First Aid/CPR/AED, American Red Cross
* Certified Strength and Conditioning Specialist (CSCS) - March 2026
• Global benchmark for basic computer literacy
* Red Cross Training Certification - October 2025
• Adult First Aid/CPR/AED, American Red Cross
* Certified Strength and Conditioning Specialist (CSCS) - March 2026
Accomplishments
-University of North Texas
- Dean's List 2x (Fall 2020) (Spring 2021)
- Phi Beta Sigma Fraternity Incorporated (Spring 2020) (Secretary of Organization)
- Kinesiology, Health Promotion, and Recreation Organization for Students (Spring 2020) (Secretary of Organization)
- College of Education Scholarship (Fall 2019)
-Cisco Junior College
- Dean's List (Fall 2017)
Timeline
Customer Service Representative
Arlington Orthopedics
03.2023 - Current
Sensory Motor Coach
Brain Balance Achievement Centers
06.2022 - 11.2022
Director of Business Development
Redline Athletics
01.2022 - 06.2022
Sports Performance Intern
Sports Academy
08.2021 - 12.2021
Associate of Arts -
Tarrant County College District
Bachelor of Science - Kinesiology
University of North Texas