DE'ZHA TUCKER
Omaha
Summary
Customer-focused customer service professional dedicated to creating positive experiences and building strong relationships with every individual I serve. My experience at Toys R Us strengthened my ability to represent the customer, communicate effectively, and deliver dependable support with care and professionalism.
Overview
3
3
years of professional experience
Work History
Sales Associate
Toys 'R' Us
Omaha
11.2025 - Current
- Maintained accurate and visually clear product pricing and signage throughout the store.
- Supported daily recovery by organizing shelves, restocking merchandise, and keeping sales floors clean and customer-ready.
- Operated the POS system to efficiently ring up purchases, process returns, and handle various payment methods.
- Provided friendly, helpful customer service by answering questions and guiding customers to products.
- Ensured a tidy, safe, and welcoming environment for shoppers during all shifts.
Concessions Crew Member
Omaha's Henry Doorly Zoo and Aquarium
Omaha
03.2025 - 05.2025
- Delivered friendly, efficient customer service in fast-paced restaurant environment.
- Prepared and served food items while adhering to food safety standards.
- Maintained cleanliness and organization of dining spaces and work areas.
- Collaborated with team members to optimize operations during peak hours.
- Provided front-line and back-of-house support in high-volume zoo attraction.
Customer Service Representative
Family Dollar
Omaha
01.2024 - 09.2024
- Provided friendly and helpful customer service by answering inquiries and resolving issues.
- Assisted customers with product selection and promoted sales or special offers.
- Efficiently processed transactions at the cash register, handling payments and refunds.
- Maintained floor and shelf appearance by restocking and recovering merchandise.
- Set a positive impression for the morning crew by ensuring store readiness.
Sonic Carhop
Sonic Drive-In
Omaha
02.2023 - 10.2023
- Delivered food and drinks to customers in their cars, ensuring high-quality service and satisfaction.
- Collaborated with team members to ensure quick and accurate service during peak periods, enhancing customer experience.
- Took orders and processed payments while operating kitchen equipment to prepare food items efficiently.
- Maintained a clean and organized work environment to ensure customer satisfaction.
Education
GED -
Metropolitan Community College Area
Omaha04-2026
Skills
- Retail sales
- Customer service and communication
- Sales techniques
- Cash handling
- POS systems
- Merchandising
- Stock management
- Food service
- Food safety
- Time management
- Attention to detail
- Team collaboration
Timeline
Sales Associate
Toys 'R' Us
11.2025 - Current
Concessions Crew Member
Omaha's Henry Doorly Zoo and Aquarium
03.2025 - 05.2025
Customer Service Representative
Family Dollar
01.2024 - 09.2024
Sonic Carhop
Sonic Drive-In
02.2023 - 10.2023
GED -
Metropolitan Community College Area