DHARTI PATEL
Roanoke,VA
Summary
Dedicated Advanced Medical Support Assistant with expertise in patient communication and electronic health records management. Successfully optimized clinic workflows, reducing wait times and improving patient satisfaction through efficient scheduling and conflict resolution.
Overview
16
16
years of professional experience
Work History
Advanced Medical Support Assistant
Salem VA Medical Center
Salem, VA
01.2023 - Current
- Coordinated communication between healthcare providers and patients, ensuring clarity and efficiency in information exchange.
- Managed patient scheduling to optimize clinic workflow and reduce wait times.
- Processed medical records with accuracy, maintaining compliance with privacy regulations and institutional policies.
- Assisted in the training of new staff members on administrative procedures and electronic health record systems.
Accountant Manager
JAI JALARAM CORPORATION
Roanoke, VA
03.2010 - 01.2023
- Oversaw financial reporting, ensuring compliance with accounting standards and regulations.
- Led a team of accountants, fostering collaboration and professional development through mentorship.
- Implemented cost-control measures, enhancing budget management and resource allocation.
- Streamlined month-end closing process, reducing turnaround time by improving workflows.
Bank Teller
Wells Fargo Bank, N.A.
Roanoke, VA
05.2015 - 12.2015
- Processed customer transactions accurately and efficiently, ensuring compliance with bank policies.
- Managed cash drawer and balanced daily transactions to maintain financial integrity.
- Assisted customers with account inquiries, providing tailored solutions and enhancing overall satisfaction.
- Collaborated with team members to streamline operations, improving service delivery times.
Education
Bachelor of Science - Business Administration
Old Dominion University
Norfolk, VA05-2014
Skills
- Electronic health records management
- Medical billing experience
- Dispute management
- Health care administration
- Patient scheduling
- Insurance verification
- Conflict resolution
- Organizational growth
Languages
English
Full Professional
Hindi
Native or Bilingual
Timeline
Advanced Medical Support Assistant
Salem VA Medical Center
01.2023 - Current
Bank Teller
Wells Fargo Bank, N.A.
05.2015 - 12.2015
Accountant Manager
JAI JALARAM CORPORATION
03.2010 - 01.2023
Bachelor of Science - Business Administration
Old Dominion University