Diana Aguirre Uraga
The Bronx,NY
Summary
Dynamic Assistant Manager at Easy Pickins with a proven track record in enhancing customer satisfaction and optimizing service delivery. Bilingual leader skilled in team mentorship and strategic thinking, successfully improving operational efficiency and accuracy in cash management. Committed to exceptional customer service and effective sales strategies.
Overview
7
7
years of professional experience
Work History
Assistant Manager
Easy Pickins
The Bronx, NY
10.2018 - Current
- Led daily operations to enhance customer satisfaction and streamline service delivery.
- Trained and mentored team members by offering guidance/support in their assigned roles.
- Managed staffing schedules to optimize workforce efficiency during peak hours.
- Monitored cash intake and deposit records, increasing accuracy, and reducing discrepancies.
- Assisted in recruiting, interviewing, hiring, and onboarding of new employees to maintain adequate staffing levels.
- Implemented visual merchandising standards on a daily basis.
- Completed store opening and closing procedures.
- Provided exceptional customer service and addressed customer inquiries.
Education
High School Diploma -
Bronx Highschool For The Visual Arts
The Bronx, NY06.2018
Skills
- Bilingual
- Sales
- Customer Service
- Team leadership
- Multitasking and organization
- Strategic thinking
Languages
English
Native or Bilingual
Spanish
Full Professional
Timeline
Assistant Manager
Easy Pickins
10.2018 - Current
High School Diploma -
Bronx Highschool For The Visual Arts