Diana Canteria
Lexington ,KY
Summary
Dynamic and results-driven professional with experience at Raising Canes, excelling in customer service and teamwork. Proven ability to enhance customer satisfaction through effective communication and efficient order processing. Skilled in safe food handling and multitasking, consistently maintaining high standards of cleanliness and operational efficiency.
Overview
5
5
years of professional experience
Work History
Crew Member
Raising Canes
Lexington KY
07.2021 - Current
- Delivered exceptional customer service while accurately processing orders and ensuring customer satisfaction.
- Maintained cleanliness and organization of dining area, including tables, floors, and condiment stations.
- Operated kitchen equipment safely while preparing food items according to company standards and recipes.
- Collaborated with team members to achieve efficient workflow during peak hours and maintain service speed.
- Assisted in training new crew members on operational procedures and best practices for food safety.
- Adhered to health regulations by ensuring proper food handling techniques and maintaining cleanliness standards.
- Engaged customers in a friendly manner, promoting menu items and enhancing overall dining experience.
- Worked front counter, drive-thru and other areas.
- Took orders, prepared meals, and collected payments.
- Demonstrated strong multitasking abilities, handling multiple orders simultaneously without compromising quality or efficiency.
- Worked well with teammates and accepted coaching from management team.
- Cleaned and maintained all areas of restaurant to promote clean image.
- Kept food preparation area, equipment, and utensils clean and sanitary.
- Maintained high-quality food preparation standards, adhering to company guidelines for safety and cleanliness.
- Became familiar with products to answer questions and make suggestions.
Education
High School Diploma -
Great Crossing High School
Georgetown, KY05.2023
Skills
Customer service
Teamwork and collaboration
Multitasking and organization
Time management
Problem-solving
Cash handling
Cleaning
Taking orders
Cleaning and sanitizing
Interactive communication skills
Safe food handling
Flexible schedule
Drive-thru operations
Food preparation
Heavy lifting
Store opening and closing
Menu memorization
Languages
Spanish
Native or Bilingual
Timeline
Crew Member
Raising Canes
07.2021 - Current
High School Diploma -
Great Crossing High School