Diana Parra
Fresno,CA
Summary
Motivated professional with several years of experience offering office support in industry. Energetic and reputable individual possessing strong work ethic, professional demeanor and superb initiative. Exceptional customer service and decision-making skills.
Overview
7
7
years of professional experience
Work History
Dispatcher
Wingfield Express
Fresno, CA
01.2022 - Current
- Organized paperwork associated with deliveries including manifests, bills of lading, packing slips.
- Coordinated with other dispatchers to ensure efficient delivery schedules were met.
- Provided timely updates to customers regarding their orders or requests.
- Performed administrative duties such as filing paperwork, updating databases, and preparing documents for review by management staff.
- Verified driver credentials prior to assigning them a route or task.
Dispatcher
First Class Logistics
, CA
01.2020 - 01.2022
- Reviewed resumes, conducted phone screens, and managed candidate pipelines.
- Maintained Applicant Tracking System records of all applicants.
- Negotiated salaries and other employment terms with successful applicants.
- Assigned drivers to appropriate routes based on customer needs.
- Updated records of driver locations, delays, and cancellations.
- Performed administrative duties such as filing paperwork, updating databases, and preparing documents for review by management staff.
Cashier
Five Guys
Fresno, CA
09.2017 - 12.2019
- Greeted customers and answered any questions they had about the store's products and services.
- Resolved customer complaints professionally in accordance with company policy.
- Balanced daily transactions on a computerized point-of-sale system.
- Maintained cleanliness of checkout area including countertops, registers, windowsills and floors.
- Delivered high level of customer service to patrons using active listening and engagement.
Education
High School Diploma -
Sunnyside High School
Fresno, CA06-2015
Some College (No Degree) - Communications
Fresno City College
Fresno, CASkills
- Office Administration
- Data Entry
- Calendar Management
- Spreadsheet Management
- Check processing
- Filing
- Highly organized
- Scheduling
Timeline
Dispatcher
Wingfield Express
01.2022 - Current
Dispatcher
First Class Logistics
01.2020 - 01.2022
Cashier
Five Guys
09.2017 - 12.2019
High School Diploma -
Sunnyside High School
Some College (No Degree) - Communications
Fresno City College