Diana Rincon

• Enhanced patient satisfaction by efficiently managing the front desk operations and addressing inquiries in a timely manner.
• Maintained strict confidentiality of patient information.
• Facilitated effective communication between patients, medical staff to ensure seamless coordination of care by providing accurate translation in Spanish.

• Team performance, conducting regular training sessions to improve operator skills and knowledge.
• Provided exceptional customer service to patients while addressing concerns or complaints promptly and professionally.

•Maintained a sanitized environment for patients and surgical areas by adhering to infection control protocols during the COVID-19 pandemic.

•Assisted with medical procedures and provided care to isolated patients.