Summary
Overview
Work History
Education
Skills
Certification
Timeline
Generic
Diane Chadwick

Diane Chadwick

Cookstown,NJ

Summary

Dynamic General Manager with over 3 years of retail management experience, specializing in customer service and staff development. Proven track record of enhancing store profitability through strategic initiatives and exceptional service, achieving sales goals while ensuring high levels of customer satisfaction. Equipped with strong problem-solving skills, a friendly disposition, and a commitment to teamwork. Ready to leverage unique expertise to effectively assist customers.

Overview

18
18
years of professional experience
1
1
Certification

Work History

General Manager

Advance Auto Parts
01.2022 - Current
  • Developed business strategies to enhance customer engagement, increase store traffic, and optimize profitability
  • Achieved sales goals by training, motivating, mentoring, and providing constructive feedback to the sales staff
  • Ensured high levels of customer satisfaction through exceptional service delivery
  • Administered store operations while ensuring strict compliance with company policies and procedures
  • Maintained outstanding store conditions and upheld visual merchandising standards
  • Analyzed buying trends and customer needs to report on profitability and inventory management
  • Conducted personnel performance appraisals to identify training needs and facilitate career development
  • Resolved staff and customer issues, addressing complaints and grievances promptly and professionally

EVS Housekeeping

Deborah Heart and Lung Center
02.2020 - 12.2021
  • Ensured patient rooms were meticulously cleaned and sanitized
  • Maintained necessary supplies and organized nurse work areas to facilitate operational efficiency

Bus Cleaner

Stouts Transportation
02.2018 - 03.2019
  • Thoroughly cleaned and sanitized buses to maintain hygiene standards for tours and passengers

EVS Aide

Martin Health System
07.2017 - 02.2018
  • Cleaned and sanitized discharge and emergency room facilities
  • Prepared operating room environments for surgical procedures

Cashier/Customer Service Leader

Cumberland Farms
03.2016 - 07.2017
  • Served as an overnight cashier, efficiently managing transactions and restocking coolers

Cashier/CSM

Walmart
04.2013 - 03.2016
  • Operated on the front end and money center, while also assisting with stocking inventory

Nail Cutter/Receptionist

Strawberry Paw's
10.2012 - 04.2013
  • Washed dogs and cats, assisted groomers, performed nail trimming, answered phones, and scheduled appointments

Teacher/Head Cook

Beginnings and Beyond Daycare
05.2012 - 04.2013
  • Prepared nutritious meals, maintained cleanliness in the kitchen, and managed kitchen maintenance

House Cleaner

Casey's House Cleaning
02.2010 - 04.2012
  • Cleaned a variety of properties, including offices, homes, and condos, ensuring high standards of cleanliness

Cashier

Spirits Liquor Store
09.2008 - 02.2010
  • Executed cashier duties and assisted in product stocking to ensure smooth store operations

Volunteer

Argos Forked River Farm
03.2007 - 08.2008
  • Groomed horses, cleaned barns, and assisted with pony rides, contributing to farm operations

Education

High School or Equivalent - Math / Science / Language Arts

Central Regional High School
Bayville, NY
06.2010

Skills

  • Hotel experience
  • Clean Janitorial
  • Daycare babysitting
  • Dog handling
  • Picking Warehouse Associate
  • Management
  • Stocking
  • Sanitation
  • Driving
  • Delivery driver experience
  • Supervising experience
  • Commercial driving
  • Hospitality
  • Residential cleaning
  • Pet grooming
  • Environmental services
  • Laundry
  • Customer Service
  • Cashier
  • Housekeeping
  • Pet care
  • Picking & packing
  • Car parts / Automotive
  • Inventory
  • Vendors
  • Ordering

Certification

  • Driver's License
  • CPR Certification
  • Lifeguard Training

Timeline

General Manager

Advance Auto Parts
01.2022 - Current

EVS Housekeeping

Deborah Heart and Lung Center
02.2020 - 12.2021

Bus Cleaner

Stouts Transportation
02.2018 - 03.2019

EVS Aide

Martin Health System
07.2017 - 02.2018

Cashier/Customer Service Leader

Cumberland Farms
03.2016 - 07.2017

Cashier/CSM

Walmart
04.2013 - 03.2016

Nail Cutter/Receptionist

Strawberry Paw's
10.2012 - 04.2013

Teacher/Head Cook

Beginnings and Beyond Daycare
05.2012 - 04.2013

House Cleaner

Casey's House Cleaning
02.2010 - 04.2012

Cashier

Spirits Liquor Store
09.2008 - 02.2010

Volunteer

Argos Forked River Farm
03.2007 - 08.2008

High School or Equivalent - Math / Science / Language Arts

Central Regional High School

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Diane Chadwick