Diane F
Rochester,NY
Summary
Productive Department Supervisor with dedication toward meeting company's expectations and reducing workplace issues. Strong conflict resolution, leadership, money handling and time management expertise. Outstanding computer and software skills.
Overview
40
40
years of professional experience
1
1
Certification
Work History
Department Supervisor
Home Depot
Rochester, NY
07.2010 - Current
- Conducted performance reviews for staff members.
- Provided coaching and mentoring support to team members.
- Maintained detailed records of employee attendance and leave requests.
- Resolved customer complaints in a timely manner.
- Ensured compliance with all safety regulations across the department.
- Facilitated communication between management, staff, and customers.
Bus Driver
Golden Arrow Buses
Rochester , NY
09.1984 - 07.1988
- Ensured safety of passengers by adhering to all applicable traffic laws and regulations.
- Inspected vehicles prior to each shift for mechanical defects or malfunctions.
- Reported any incidents that occurred during route travel to management personnel immediately.
- Responded quickly and calmly in emergency situations such as accidents or medical emergencies.
- Verified that all passengers were seated before operating the bus.
General Manager
Wendy's
Anchorage , AK
04.2007 - NaN NaN
- Developed and implemented operational strategies to improve efficiency, reduce costs and maximize customer satisfaction.
- Established and maintained effective communication with staff members to ensure efficient operations.
- Managed all aspects of daily business operations including budgeting, staffing, scheduling, inventory control, customer service and sales.
- Coordinated training activities for employees to ensure compliance with company policies and procedures.
Education
General Knowledge
Jefferson High School
Edgerton PkSkills
- POS systems operations
- Problem-Solving
- Customer Service
- Leadership skills
- Staff Supervision
- Leadership competency
- Policy Enforcement
Certification
Currently possess a clean class A CDL license, haven't been in the driving industry for a while. Highly motivated to drive again.
Timeline
Department Supervisor
Home Depot
07.2010 - Current
General Manager
Wendy's
04.2007 - NaN NaN
Bus Driver
Golden Arrow Buses
09.1984 - 07.1988
General Knowledge
Jefferson High School
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