Diane Savage
Paterson,New Jersey
Summary
Dynamic Treatment Coordinator with a proven track record at Health N Wellness, enhancing patient satisfaction through effective communication and streamlined appointment scheduling. Skilled in HIPAA compliance and customer service, I successfully reduced no-show appointments by implementing a reliable reminder system, ensuring a welcoming atmosphere for patients and families.
Overview
11
11
years of professional experience
Work History
Treatment Coordinator
Health N Wellness
09.2014 - Current
- School Base Health Center.
- Provide services such as: Pediatric, dental, optical, Behavioral Counseling, Nutrition and parents and students workshops.
- Register Student for the Health Center.
- Provided exceptional customer service to create a welcoming atmosphere for patients and their families.
- Streamlined appointment scheduling for increased efficiency and reduced wait times.
- Assist with apply for New Jersey Family Care for insurance.
- Reduced no-show appointments by implementing a reliable reminder system including phone calls, texts, or emails as preferred by each individual patient.
- Improved patient satisfaction by effectively communicating treatment plans and addressing concerns.
- Provide food pantry.
Education
Cosmetology
Passaic County Technical And Vocational
Wayne, NJSkills
- Appointment scheduling
- HIPAA compliance
- Office administration
- Financial counseling
- Insurance verification
- Accurate filing proficiency
- Secretarial duties
- Customer service
- Patient education
- Patient documentation
Timeline
Treatment Coordinator
Health N Wellness
09.2014 - Current
Cosmetology
Passaic County Technical And Vocational
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