Job Search Status
Open to workDesired start date: 2 weeks notice
Open To Work
Diane Savage
The Woodlands,TX
Work Preference
Summary
Dynamic Bartender Shift Manager with a proven track record at Spaghetti Western, excelling in customer service and inventory management. Enhanced profitability through innovative cocktail menus and engaging promotional events. Strong multitasking and decision-making skills fostered a loyal clientele, while training initiatives improved team performance in a high-volume environment. Many years of experience have enabled my ability to take on and utilize new skills and adapt to industry changes and customer preferences.
Overview
40
40
years of professional experience
1
1
Certification
Work History
Bartender Shift Manager
Spaghetti Western
Houston, TX
02.2000 - 03.2026
- Supervised bar operations ensuring compliance with health and safety regulations.
- Trained and developed bar and wait staff.
- Managed inventory control, optimizing stock levels to reduce waste and enhance profitability.
- Developed cocktail menus, incorporating seasonal ingredients to enhance existing menus and to inspire clientele to experience diversity and add new flavor profiles to their personal usual preferences.
- Implemented promotional events, increasing customer engagement and boosting sales revenue.
- Strived to give guests a great experience and compel them to happily and often return.
- Performed opening and closing duties, printing sales reports, setting up for incoming shift, preparing cash drawers, and taking inventory.
- Managed bar inventory, restocked supplies and placed orders for spirits, beer, wines, and mixers.
- Followed alcohol awareness procedures for preventing excessive guest intoxication.
- Established rapport with regular patrons through attentive service, fostering loyalty to the establishment.
- Set up bar for operation, obtained cash bank, and stocked service bar.
- Enhanced team productivity by delegating tasks and overseeing workflow in a fast-paced environment.
- Executed strategic transitions to enhance service delivery, ultimately transforming a 20-year-old restaurant into a more profitable entity.
- Motivated staff to perform at peak efficiency and quality.
Server Trainer, Expeditor
Chuy's Tex-Mex
Houston, TX
08.1991 - 08.1998
- Trained new servers on menu knowledge and customer service best practices.
- Developed and implemented training programs to enhance team performance and efficiency.
- Monitored service quality to ensure adherence to Chuy's standards and protocols.
- Provided ongoing mentorship to staff, fostering a collaborative work environment.
- Trained new team members on restaurant procedures, menu items, and performance strategies.
- Demonstrated strong knowledge of food and beverage service standards.
Waiter
Flip’s Wine Bar and Trattoria
Oklahoma City, OK
05.1986 - 08.1991
- Delivered exceptional customer service, ensuring a welcoming atmosphere for guests.
- Enhanced customer experiences by providing personalized wine recommendations based on individual preferences and meal choices.
- Generated repeat business by establishing rapport with customers through attentive service and genuine enthusiasm for sharing wine knowledge.
Education
Associate of Science - Business Administration And Management
Sam Houston State University
Huntsville, TXSkills
- Strong multitasking
- Time management
- Customer service
- Attention to detail
- Cleanliness
- Cash handling
- Decision-making
- Guest relations
- Menu memorization
- Table bussing
- Guest relations management
- Memory retention
- Safe food handling
- Dining area maintenance
- Daily specials memorization
- Sales techniques
- Food and beverage pairings
- High volume dining
- Quality control
- Food handling safety
- Table turnover
- Special dietary requirements
- Point-of-sale system
- Positive and professional
- Reliable and responsible
- Active listening
Certification
- Certified TABC beverage handler
- Certified City of Houston food handler and food manager
Languages
Spanish
Limited Working
Work Availability
monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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Timeline
Bartender Shift Manager
Spaghetti Western
02.2000 - 03.2026
Server Trainer, Expeditor
Chuy's Tex-Mex
08.1991 - 08.1998
Waiter
Flip’s Wine Bar and Trattoria
05.1986 - 08.1991
Associate of Science - Business Administration And Management
Sam Houston State University