Diane Venancio
Saint Hedwig,TX
Summary
Hardworking and passionate job seeker with strong organizational skills. Ready to help team achieve company goals. Goal-oriented individual versed in greeting high-volume of customers and recommending merchandise based on individual requirements. Skilled at creating displays to promote higher sales, completing cash register transactions and maintaining accurate records of all transactions.
Overview
18
18
years of professional experience
Work History
Sales Associate
Walmart
06.2008 - Current
- Organized racks and shelves to maintain store visual appeal, engage customers.
- Managed returns, exchanges and refunds in accordance with store policy.
- Managed efficient cash register operations.
- Built customer loyalty and retention by delivering excellent shopping experiences.
- Helped customers locate products and checked store system for merchandise at other sites.
- Prepared merchandise for sales floor by pricing or tagging.
- Rotated stock and restocked shelves to maintain product availability and store appearance.
Store Manager
Earthbound Trading
05.2005 - 06.2008
- Managed inventory control, cash control, and store opening and closing procedures.
- Managed store employees successfully in fast-paced environment through proactive communication and positive feedback.
- Completed point of sale opening and closing procedures.
- Rotated merchandise and displays to feature new products and promotions.
- Assisted with hiring, training and mentoring new staff members.
- Maximized sales and minimized shrinkage through excellent customer service.
- Approved regular payroll submissions for employees.
- Coached sales associates in product specifications, sales incentives, and selling techniques, significantly increasing customer satisfaction ratings.
- Scheduled employees for shifts, taking into account customer traffic and employee strengths.
- Supervised creation of exciting merchandise displays to catch attention of store customers.
Education
No Degree - Networking Management
Westwood College - Denver North
Denver, COSkills
- Money Handling
- Customer Service
- Merchandise Display
- Maintaining Clean Work Areas
- Inventory Control Procedures
- Retail Store Operations
- POS System Operations
- Excellent People Skills
- Stocking and Replenishing
Skills
Basic computer skills
Internet and email proficiency
Data entry
Microsoft word
I'm very comfortable using computers and confident in my ability to learn any new programs quickly
Timeline
Sales Associate
Walmart
06.2008 - Current
Store Manager
Earthbound Trading
05.2005 - 06.2008
No Degree - Networking Management
Westwood College - Denver North