Dianna B. Shemouel
Warren,MI
Summary
Dynamic and community-oriented professional with experience in customer service, political campaigns, and data management. Proven ability to support voter outreach, manage complex information systems, and build strong relationships through clear and effective communication. Bilingual in English and Aramaic, with experience engaging Aramaic-speaking communities to improve access to voting information and civic participation. Recognized for reliability, teamwork, and the ability to take on increasing responsibility in fast-paced environments.
Overview
4
4
years of professional experience
Work History
Member Specialist
Sam's Club
Lansing, Michigan
08.2024 - Current
- Processed membership applications and renewals, ensuring accuracy and timely completion.
- Educated members on store promotions and services available.
- Assisted members with product inquiries and service requests, enhancing overall member satisfaction.
- Trained new staff on customer service protocols and systems.
- Provided customer service to members, addressing questions and resolving issues promptly to maintain positive member relationships.
Paid Campaign Intern
Christina Hines for Congress
Warren, MI
05.2025 - 08.2025
- Updated databases with voter information and engagement metrics to enhance data accuracy and accessibility.
- Managed applicant tracking systems to streamline recruitment processes and track metrics.
- Utilized document management system to maintain organized, current company files for improved access and collaboration.
- Fostered strong relationships with colleagues and management to promote teamwork.
Unpaid Campaign Intern
Christina Hines for Macomb County Prosecutor
Warren, MI
05.2024 - 08.2024
- Engaged Chaldean community to bridge language barrier and enhance understanding of voting process.
- Conducted research to support case preparation and strategy development.
- Organized case files and maintained accurate records for easy retrieval.
- Conducted research on local issues impacting community engagement.
- Developed engaging content for social media to increase community awareness and participation.
- Analyzed voter data to identify key demographics, informing targeted outreach strategies.
Server
Rio Banquet Hall
Shelby Township, MI
05.2023 - 08.2025
- Provided excellent customer service in a fast-paced banquet setting.
- Served food and beverages efficiently during large events and gatherings.
- Collaborated with kitchen staff to ensure timely meal delivery and quality service.
- Assisted in setting up banquet rooms for various events and occasions.
- Trained new servers on menu items, procedures, and customer interaction techniques.
- Managed cash register operations during events, processing payments accurately and swiftly.
Server
Country Club of Detroit
Grosse Pointe, Michigan
05.2024 - 08.2024
- Provided excellent customer service during events and banquets.
- Assisted in setting up and breaking down banquet spaces efficiently.
- Maintained cleanliness and organization of dining areas throughout events.
- Managed guest inquiries and resolved issues promptly and professionally.
- Supported event coordinators to ensure smooth service operations during events.
Usher
Breslin Student Events Center
East Lansing , MI
10.2022 - 10.2023
- Greeted guests and directed them to appropriate seating areas.
- Assisted patrons with inquiries regarding event schedules and facilities.
- Monitored crowd behavior to ensure safety and compliance with venue policies.
- Coordinated with event staff to facilitate smooth operations and guest flow.
Crew Member
Chipotle
Warren, Michigan
01.2022 - 07.2022
- Collaborated with team members to ensure efficient service flow.
- Prepared food items following safety and quality standards.
- Operated kitchen equipment, including grills and fryers, safely.
- Provided training and support to new crew members on procedures.
Education
Bachelor of Arts - Political Science Pre-Law
Michigan State University
East Lansing, MI05-2026
Affiliations
Following U.S. legal and political news
Timeline
Paid Campaign Intern
Christina Hines for Congress
05.2025 - 08.2025
Member Specialist
Sam's Club
08.2024 - Current
Unpaid Campaign Intern
Christina Hines for Macomb County Prosecutor
05.2024 - 08.2024
Server
Country Club of Detroit
05.2024 - 08.2024
Server
Rio Banquet Hall
05.2023 - 08.2025
Usher
Breslin Student Events Center
10.2022 - 10.2023
Crew Member
Chipotle
01.2022 - 07.2022
Bachelor of Arts - Political Science Pre-Law
Michigan State University