Diara Williams
Tucson,Arizona
Summary
Recently relocated to Tucson and excited to bring strong customer service skills to a new team. Friendly, dependable, and experienced in fast-paced environments with strong communication, teamwork, and time management skills. Focused on creating positive customer experiences while staying organized and efficient during busy shifts.
Overview
2
2
Languages
6
6
years of professional experience
Work History
Server
The Cheesecake Factory
New Orleans, LA
04.2025 - 04.2026
- Provided exceptional service to high volume of daily customers.
- Handled money transactions accurately, ensuring compliance with company cash handling procedures.
- Operated POS terminals to input orders, split bills, and calculate totals.
- Greeted customers, answered questions, and recommended specials to enhance dining experience.
- Displayed enthusiasm and knowledge about restaurant's menu and products.
- Inspected food quality before serving to maintain freshness and safety standards.
Server
Ruth Chris Steakhouse
New Orleans, Louisiana
11.2023 - 04.2025
- Delivered attentive fine dining service following Ruth Chris Steakhouse hospitality standards.
- Presented menu selections, specials, and wine pairings to guests.
- Took accurate food and beverage orders using POS system.
- Coordinated timing with kitchen and bar staff for seamless service.
- Provided excellent customer service to ensure satisfaction.
- Resolved guest concerns with calm, professional communication.
- Maintained polished dining areas, tables, and guest stations.
- Performed opening and closing duties such as setting up the dining area, restocking supplies.
- Took orders from customers accurately and in a timely manner.
Restaurant Manager
La Carreta Restaurant
Amite, Louisiana
05.2020 - 10.2023
- Managed daily dining room operations at La Carreta Restaurant.
- Monitored food quality and guest service throughout shifts.
- Handled customer complaints with calm, professional communication.
- Trained employees on service standards and restaurant procedures.
- Supervised host, server, and kitchen staff schedules.
- Reviewed cash handling and daily closing procedures.
Education
Bachelor of Nursing -
Cochise College
Douglas, AZ 08.2026 - 09.2026
Hammond High Magnet School
Hammond, LASkills
- Hospitality service expertise
- Exceptional customer service
- Upselling techniques
- Positive guest interactions
- Team coordination
- Multitasking and organization
- Critical thinking
- Bilingual
Languages
English
Native/ Bilingual
Spanish
Native/ Bilingual
Timeline
Bachelor of Nursing -
Cochise College
08.2026 - 09.2026
Server
The Cheesecake Factory
04.2025 - 04.2026
Server
Ruth Chris Steakhouse
11.2023 - 04.2025
Restaurant Manager
La Carreta Restaurant
05.2020 - 10.2023
Hammond High Magnet School