Proven Server Manager with a track record of enhancing guest service, staff motivation, and operational efficiency. Expertise in disaster recovery and inventory management to drive team performance and improve profitability.
Overview
7
7
years of professional experience
Work History
Server Manager
Tiki Docks
07.2024 - Current
Supervised daily operations of server team to ensure high-quality customer service.
Trained new staff on menu items, service standards, and operational procedures.
Coordinated scheduling and shift assignments to optimize workforce efficiency.
Implemented inventory control measures to reduce waste and improve profitability.
Resolved customer concerns promptly to maintain positive dining experiences.
FOH Manager
Fly In Cafe
08.2023 - 06.2024
Oversaw daily front-of-house operations to ensure exceptional customer service and satisfaction.
Trained and mentored staff on service standards and best practices to enhance team performance.
Implemented inventory management systems to streamline supply ordering and reduce waste.
Developed scheduling procedures to optimize workforce efficiency during peak hours.
Created Events to generate new guest and fun atmosphere.
FOH Manager
Fysh
09.2022 - 06.2023
Collaborated with kitchen staff to coordinate timely food delivery and maintain quality standards.