Summary
Overview
Work History
Education
Skills
Timeline
Generic

Dillon Leone

Port Orange

Summary

Proven Server Manager with a track record of enhancing guest service, staff motivation, and operational efficiency. Expertise in disaster recovery and inventory management to drive team performance and improve profitability.

Overview

7
7
years of professional experience

Work History

Server Manager

Tiki Docks
07.2024 - Current
  • Supervised daily operations of server team to ensure high-quality customer service.
  • Trained new staff on menu items, service standards, and operational procedures.
  • Coordinated scheduling and shift assignments to optimize workforce efficiency.
  • Implemented inventory control measures to reduce waste and improve profitability.
  • Resolved customer concerns promptly to maintain positive dining experiences.

FOH Manager

Fly In Cafe
08.2023 - 06.2024
  • Oversaw daily front-of-house operations to ensure exceptional customer service and satisfaction.
  • Trained and mentored staff on service standards and best practices to enhance team performance.
  • Implemented inventory management systems to streamline supply ordering and reduce waste.
  • Developed scheduling procedures to optimize workforce efficiency during peak hours.
  • Created Events to generate new guest and fun atmosphere.

FOH Manager

Fysh
09.2022 - 06.2023
  • Collaborated with kitchen staff to coordinate timely food delivery and maintain quality standards.
  • Resolved customer complaints effectively, improving overall dining experience and retention rates.
  • Conducted regular staff meetings to communicate goals, expectations, and feedback for continuous improvement.
  • Monitored cleanliness and organization of dining area to uphold health regulations and company standards.

FOH Manager

Coastal Bar and Grill
02.2019 - 08.2022
  • Improved customer satisfaction by implementing efficient front-of-house operations and staff management techniques.
  • Handled customer complaints effectively, resolving issues promptly to maintain brand reputation and garner positive reviews.
  • Implemented new menu items in coordination with the chef, boosting overall sales revenue.
  • Enhanced communication between FOH staff members by holding daily pre-shift meetings updating on changes in menus or promotions.

Education

High School Diploma -

Atlantic High School
Port Orange, FL

Skills

  • Operating system management
  • Disaster recovery
  • Guest service
  • Staff motivation

Timeline

Server Manager

Tiki Docks
07.2024 - Current

FOH Manager

Fly In Cafe
08.2023 - 06.2024

FOH Manager

Fysh
09.2022 - 06.2023

FOH Manager

Coastal Bar and Grill
02.2019 - 08.2022

High School Diploma -

Atlantic High School