Summary
Overview
Work History
Education
Skills
Certification
Publications
Timeline
Generic

Dina D'Aiuto

Howell Township,NJ

Summary

Dynamic professional with a proven track record at Target, excelling in customer service and team leadership. Skilled in conflict resolution and retail operations, I foster brand loyalty and enhance guest experiences. My creative talents in various art ventures, paired with my effective communication drive successful collaborations, ensuring high satisfaction and operational efficiency.

Overview

5
5
years of professional experience
1
1
Certification

Work History

Guest Advocate

Target
Howell, NJ
07.2021 - Current
  • Delivered exceptional customer service by resolving inquiries, complaints, and returns with professionalism and empathy.
  • Demonstrated strong communication skills when interacting with customers and coworkers.
  • Led and trained a team of guest service representatives, ensuring smooth daily operations and high guest satisfaction.
  • Supported cross-functional teams to maintain operational efficiency, merchandising displays, and inventory flow.
  • Promoted brand loyalty by engaging customers, offering product information, and encouraging participation in store programs like RedCard.
  • Managed front-end operations, including cashier duties, self-checkout, drive-up delivery, shipment processing, and compliance with company policies.

Freelance Artist

Self-employeed
, NJ
01.2020 - Current
  • Created custom murals, window art, and face painting for local businesses, schools, and community events.
  • Designed digital and print materials using Adobe Photoshop and Illustrator, including posters and concept art.
  • Collaborated with over 30 clients to develop tailored artwork, managing project timelines, budgets, and creative direction.
  • Worked across multiple mediums including digital art, traditional painting, sketching, and sculpting.
  • Conducted site research and drafted concept sketches to align final work with client goals and historical/cultural context.
  • Maintained an inventory of various art supplies.
  • Integrated feedback to improve artistic outcomes and client satisfaction.

Teaching Assistant

Rutgers University
New Brunswick, NJ
01.2025 - 05.2025
  • Provided instructional support to the professor and 44 students in an undergraduate entrepreneurship course.
  • Helped manage course logistics, including attendance, scheduling, and student performance.
  • Assisted the professor in organizing Canvas assignments, announcements, and modules.
  • Served as a point of contact for student questions, offering academic support, and clarifying course materials during class and via email.

Youth Soccer Trainer

Tecnica Soccer Mini Ballers Clinic
Jackson, NJ
10.2021 - 11.2022
  • Coached young athletes in soccer fundamentals, technique, and teamwork through age-appropriate drills and games.
  • Designed and led engaging training sessions that promoted skill development, confidence, and discipline.
  • Fostered positive relationships with players and their families, providing individualized feedback and encouragement.
  • Emphasized sportsmanship, communication, and goal-setting to support personal and athletic growth.
  • Maintained a safe, inclusive, motivating, and fun environment for players of varying skill levels.

Special Needs Soccer Trainer Volunteer

Pinelanders Youth Soccer Club
Howell, NJ
04.2021 - 06.2022
  • Coached and supported children with special needs in soccer fundamentals, teamwork, and social interaction.
  • Assessed individual strengths and challenges to tailor development strategies and encourage growth.
  • Communicated regularly with parents on player progress and personalized goals.
  • Fostered an inclusive environment focused on sportsmanship, empathy, and positive behavior.
  • Proactively identified safety risks and managed any conflicts with patience and respect.

Education

Bachelor of Arts - Communications

Rutgers University
New Brunswick, NJ
05-2026

Associate of Arts - Media Studies

Brookdale Community College
Lincroft, NJ
05-2024

Skills

  • Customer Service
  • Team Building & Leadership
  • Conflict Resolution
  • Retail Operations & Cash Handling
  • Training & Development
  • Communication Skills
  • Inventory & Merchandising
  • Creative Concept Development
  • Mural & Window Painting
  • Adobe Creative Suite
  • Client Collaboration
  • Project Management
  • Face Painting & Event Art
  • Traditional & Digital Media
  • Inclusive Coaching & Youth Mentorship
  • Behavior Management
  • Adaptability
  • Team Dynamics
  • Positive Reinforcement
  • Empathy-Driven Leadership

Certification

  • Digital Advertising 101 Certificate from Semrush Academy

Publications

  • "Celebrating Art" Published: 2021, Celebrating Art Book - Featured my colored pencil piece, “Wasp Close Up” in a curated collection of contemporary student artists’ work.
  • Brookdale Student Turns Coping Mechanism Into Small Business – Published in The Current, Brookdale Community College Student Newspaper, Published: April 2024

Timeline

Teaching Assistant

Rutgers University
01.2025 - 05.2025

Youth Soccer Trainer

Tecnica Soccer Mini Ballers Clinic
10.2021 - 11.2022

Guest Advocate

Target
07.2021 - Current

Special Needs Soccer Trainer Volunteer

Pinelanders Youth Soccer Club
04.2021 - 06.2022

Freelance Artist

Self-employeed
01.2020 - Current

Bachelor of Arts - Communications

Rutgers University

Associate of Arts - Media Studies

Brookdale Community College

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Dina D'Aiuto